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CRMs, SaaS, CX—it’s a jungle out there. 🐒
Let our newsletter be your guide. 🧭
Every week, Funnel Frontier delivers:
✨ Best SaaS gossip & news with personality
🎯 Sales & marketing that actually work
✔️ Data, insights, trends
Sign up today:
🔗crm.org/newsletter
Sales reps spend 70% of their day on admin.😵
GenAI is changing that:
🧠 AI agents update CRMs + draft pitches
🗣️ Avatars train new reps
🔮 Forecasts based on real data, not vibes
Want more details on these AI strategies? Subscribe:
📧crm.org/crm-newsletter
#CRM software used to just store names. Now they predict churn, write your emails, and remind you who ghosted you.
We reviewed the best AI-powered platforms for 2025—so you don’t have to spend hours demo-hopping.
👉 Check the shortlist: crm.org/crmland/best-ai-crm-…
🧠 @SlackHQ data is now off-limits—unless you’re @salesforce .
They just blocked rivals from using Slack convos to train #AI.
No more Copilot learning from your chats, tickets, or sales threads.
Collaboration? Still open. ✅
Training data? Walled off. ❌
If your CRM just writes emails, congrats—you’ve got Generative AI. ✍️
Agentic AI? It acts without being told:
👉 Assigns leads
👉 Triggers follow-ups
👉 Flags stuck deals
Not sure what your CRM should be using? We know someone who does:
🔗crm.org/crm-expert-match
Best CRM for iPhone & iPad? We’ve got picks even Siri doesn’t know. 📱
No webview nightmares—just real mobile CRMs:
✅ Native apps
✅ Smart push alerts
✅ Apple Pencil & offline support
For reps on the go, this roundup hits different.
👉 crm.org/crmland/best-crm-for…
If your current #CRM is a spreadsheet and a prayer, it’s time to upgrade without spending a dime.
Check out our list of free CRMs with:
✅ Actually usable interfaces
✅ No 7-day trials that ghost you
✅ Advanced tools like lead tracking & automation
🔗crm.org/crmland/free-crm
Sometimes, all your CRM needs is a grown-up to take care of it.
CRM.org’s Expert Matchmaking connects you with vetted CRM pros, for free.
✅ Tell us what’s broken
✅ We match you in 48h, for free
✅ Pay consultant only
🔗 crm.org/crm-expert-match
Staring at customer data with no clue what to do next? 🔧
@Amplitude & @Twilio Segment will fix that.
✅ Instantly sync Segment data with Amplitude
📊 Spot drop-offs
📬 Trigger smart follow-ups
For moreinfo, subscribe to:
🔗 crm.org/crm-newsletter
Using a CRM is like cooking. 🍳
Skip the prep? Leads go cold.
Overdo it? Team burns out.
Forget to taste-test? Your pipeline goes stale.
We rounded up CRM best practices—with real wins (and fails) from brands that’ve been there.
🔗 crm.org/crmland/crm-best-pra…
"Humans make more mistakes than AI hallucinates."
Zendesk’s CEO said it, and he's not wrong.
The key? Knowing when AI should step in and when it shouldn’t.
For full news & smart CX insights, subscribe to Funnel Frontier:
🔗crm.org/crm-newsletter
The best things in life are free, including CRMs. 🤩
We rounded up the best actually free #CRM platforms you can use right now—no trials, no credit cards, no gotchas.
👉 Read our full guide to find your zero-dollar match.
crm.org/crmland/free-crm
For all the salespeople out there, have you tried out the latest LinkedIn Sales Navigator AI tools?
LinkedIn introduced Lead IQ and enhanced Account IQ, providing deeper insights into prospects and accounts.
These AI tools speed up research and improve productivity.
Just because your SMB office space is tiny doesn’t mean your customer relationships should be, too.
For all the small business out there, if you're still not using a CRM - what are you waiting for?
Here's everything you need to get started:
🔗crm.org/crmland/best-crm-for…
One bad experience = lost customers. ❌
According to @Zendesk, over 50% of consumers will switch to a competitor after just one slip-up.
One neat strategy for keeping track of all your customers is—you've guessed it right—using a CRM to reduce these risks by personalizing interactions and resolving issues faster.
Recent data confirms: timing isn’t just everything—it’s the only thing that matters for email campaigns. ⏰
For B2B emails, aim for Tuesdays, Wednesdays, or Thursdays between 9 AM and 12 PM, or 1 to 3 PM.
Why? Well, here's more info:
🔗engagebay.com/blog/best-time…
3-second hack to fix you CRM chaos 😬
Avoid open text fields as much as possible.
Standardizing your CRM properties is the unsung hero of clean data.
Predefined dropdowns and checkboxes will keep your data neat and actionable.
Excel is great and stuff, but… using it as your CRM? 😳
Maybe it’s time to check out some actual CRM software that’s, you know, built for the job.
And, what do you know, we just happen to have a list of the best CRMs in 2024:
👉 crm.org/crmland/best-crm-sof…
