Head of AI, New Verticals @DoorDash - ex Netflix, Apple Music - Artist - Astrophysicist - Princeton PhD, Berkeley, LBNL, UChicago, Argonne

San Francisco
Joined June 2013
RecSys is the crux of the bull/bear case on Meta, I wouldn't get too distracted by much else: 1. Meta CFO Susan Li saying on the follow-up call that the Meta RecSys still has gaps and can't fully reason user interests, which is interesting. - "Our current recommendation systems are very, very good at leveraging user interaction histories, but unlike LLMs, they don’t have the ability to reason about content or user interest from first principles." 2. IG Head Adam Mosseri had a similar point on Lenny's pod earlier this quarter that the RecSys is not as sophisticated as people assume but critically he said it's "only now getting as sophisticated as people assumed for many years" ie some form of inflection. - "I think a misconception historically is, until recently, we don't really know as much about you as you think. We were just like, oh, you liked these photos, these people also liked those same photos, and they like these other photos, so you might like those other photos. That's kind of how -- I'm oversimplifying, but that's kind of how it worked. Only now are we actually getting as sophisticated as I think people have assumed we've been for many years." 3. They also talked about the RecSys upgrade at their @Scale conference in a session. - "Recommendation systems are still very limited as it... relies on something called collaborative filtering which means it recommends content based on what others could engage in our platform. So it doesn't address dynamic and personalized motivations and needs for the users." - Basically, they log what you're clicking or watching but they never understood the "why" which is where they're headed next. All in, how fast or slow Meta's RecSys improves or not is the real determinant of whether the infra spend has legit ROI or not. Plus, moving over to a new system probably causes stop gaps on topline too. Talk to any advertiser and they'll tell you every system upgrade is always a cluster.
Adam Mosseri $META says the Instagram algorithm knows far less about you than you think, but recently getting better: "I think a misconception historically is, until recently, we don't really know as much about you as you think. We were just like, oh, you liked these photos, these people also liked those same photos, and they like these other photos, so you might like those other photos. That's kind of how — I'm oversimplifying, but that's kind of how it worked. Now, only now are we actually getting as sophisticated as I think people have assumed we've been for many years." _______ Follow @firesidealpha for more highlights of key business and technology conversations.
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From accepted papers to the #SIGIR2026 stage! This week in Melbourne, two of our outstanding Machine Learning Engineers at DoorDash — Luming Chen and Emmanuel Aboah Boateng — are presenting our work at the SIGIR Industry Track. Emmanuel is presenting “Agentic Multi-Source Grounding for Enhanced Query Intent Understanding: A DoorDash Case Study” — work on combining catalog-grounded retrieval, agentic web search, and dual-intent prediction to better understand ambiguous queries at production scale. arxiv.org/abs/2603.01486 This work also helped lead to: arxiv.org/abs/2606.18947 Luming is presenting “Joint Optimization of Relevance and Engagement in Multi-Task Ranking for E-Commerce with Efficient LLM Supervision” — a production-scale ranking system that uses LLM-generated supervision to jointly optimize semantic relevance, engagement, and business outcomes. arxiv.org/abs/2605.27704 Both papers reflect what we strive for in Applied AI at DoorDash: tackling hard technical problems, deploying solutions at meaningful scale, and delivering measurable improvements for customers and the business. Very proud of Luming, Emmanuel, their co-authors, and the broader teams behind this work — and excited to see DoorDash strongly represented at one of the premier global forums for search and information retrieval. Find them at SIGIR and say hello if you’re in Melbourne! #SIGIR #InformationRetrieval #Search #Ranking #AppliedAI #AgenticAI #LLM #MachineLearning #DoorDash
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Sudeep Das retweeted
Today we're opening up the DoorDash CLI in limited beta. `dd-cli` lets you order DoorDash directly from your agent: search stores, find the best deals, check out, and more. Early access for US/Canadian macOS developers by waitlist. Excited to see what folks build!
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Sudeep Das retweeted
We’ve been experimenting with this build in iMessage. Text it to order or have it proactively tell you what to get. Useful?
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What makes an AI agent genuinely useful? Memory. 🧠 In Part 2 of our Ask DoorDash series, we share how we’re building the intelligence layer behind agentic ordering: long-term memory, in-session context, and conversational signals that help the agent better understand intent. Read more 👇 careersatdoordash.com/blog/b…
We built an agent memory system for Ask DoorDash that uses your order and chat history to make every session more personalized. Its impact is already showing up in production: - ~33% fewer misreads of user intent - ~24% higher checkout conversion in grocery - ~15% higher checkout conversion for open-ended restaurant queries Check out how we built it 👇 careersatdoordash.com/blog/b…
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Sudeep Das retweeted
We've spent over a decade building an app that puts everything in your city at your fingertips. The average person has 800k+ menu items and grocery products available to them on @DoorDash, but more options shouldn’t mean more work to find what you want. Now the app works harder so you don’t have to: about.doordash.com/en-us/new… [3/3]
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Sudeep Das retweeted
Today we’re launching Ask DoorDash — a new conversational way to search the app in your own words through chat, voice, a recipe link or photo. Ask DoorDash can build you a grocery cart ~5x faster than doing it manually. It takes a single prompt to complete your cart in under 2 minutes. In early testing, nearly half of all restaurant orders made with Ask DoorDash were from a place the customer had never ordered from before, and grocery baskets built with Ask DoorDash were over 35% larger than those without. [1/3]
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Traditional ML models excel at learning what consumers do: what they order, search, skip, or substitute. But they don’t capture the why in a way LLMs can reason over. That’s why we built a unified consumer memory platform: converting behavioral signals into structured, versioned semantic memory blocks that both ML models and LLMs can use. As the graphic illustrates: • Without memory: Generic carousel pool like “Popular Snacks,” reranked for each consumer. • With memory: LLMs use rich memory blocks (dietary preferences, brand affinities, store preferences, and more) to generate truly personalized carousels, like “Peanut-Free Snacks to Keep Stocked.” [1/4]
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We benchmarked Claude Fable on DashBench PR Review (our internal code-review benchmark) Claude Fable had the strongest overall performance: • 62.7% recall (almost double that of Opus 4.8) • 88.7% precision • 73.4% F1 GPT-5.5 had the highest precision at 91.7%. Also, Fable was ~2.5x more expensive per PR. Code review is one of our biggest blockers at DoorDash - excited to see the rapid model progress in making agentic coding superhuman!
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Sudeep Das retweeted
Yes, DoorDash does in fact do hardcore autonomy tech 😎
Replying to @AIatDoorDash
WOW! We are floored by the reception we received at our booth today, and our mixer tonight is now at full capacity. We enjoyed sharing DoorDash Dot with all of you today. DoorDash is one of the few co’s in the world building a full L4 autonomy stack in-house 🤖🦾
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One mission: "help me do my grocery run." Behind it: agentic intent routing, consumer memory, semantic IDs, LLM-supervised search. The agent IS the stack. I'm breaking it down in the Conference Auditorium at #QConAI at Boston today, 3:40 PM. 🤖 @DoorDash AI is pushing the edge!
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Sudeep Das retweeted
🚨 Shocking: Frontier LLMs score 85-95% on standard coding benchmarks. We gave them equivalent problems in languages they couldn't have memorized. They collapsed to 0-11%. Presenting EsoLang-Bench. Accepted to the Logical Reasoning and ICBINB workshops at ICLR 2026 🧵
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Sudeep Das retweeted
Today we are welcoming the Metis team to DoorDash as part of DoorDash AI Research. For the past six months, DoorDash has partnered with Metis to build AI agents together, and we have been consistently impressed by their team. By joining forces, we aim to accelerate our plans on building agentic commerce and pushing the frontier of physical intelligence. Excited to share more there soon. It’s still early innings with how AI will transform local commerce, and we’re looking forward to exploring those possibilities together with Aryan, Aayush, Marcus and the Metis team!
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Sudeep Das retweeted
Proud to have been a part of this effort! PLUS shows that optimized user summaries outperform vector embeddings and ICL for personalization and better align LLMs to real user diversity. This is one of the core ideas we’re exploring at DoorDash to drive AI-powered personalization.
Excited to share that "Learning to summarize user information for personalized reinforcement learning from human feedback" is accepted to ICLR. TL;DR We can train a conversation summarizer with RL to capture diverse user preferences for pluralistic LLM alignment. w/ @natashajaques @mickel_liu @yanming_wan @PeterAhnnDD arxiv: arxiv.org/abs/2507.13579 website: sites.google.com/stanford.ed… code: github.com/nam630/pluralisti…
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Sudeep Das retweeted
Excited to share that "Learning to summarize user information for personalized reinforcement learning from human feedback" is accepted to ICLR. TL;DR We can train a conversation summarizer with RL to capture diverse user preferences for pluralistic LLM alignment. w/ @natashajaques @mickel_liu @yanming_wan @PeterAhnnDD arxiv: arxiv.org/abs/2507.13579 website: sites.google.com/stanford.ed… code: github.com/nam630/pluralisti…
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Happening now at #SIRIP2022 #SIGIR2022: Netflix talk on query facet mapping. Pro tip: to find the CINE auditorium, go outside the building's main entrance, walk one door down to your right, then go back in :)
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