Principal Analyst at Forrester Research. My purpose in life is to help companies bring technology engagement and trust back to their workforce.
Richmond, VA
Joined July 2011
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New research with my colleague @jgownder on how to make Hybris working work for the long term. forrester.com/report/how-to-…
David K. Johnson retweeted
Jeff Bezos to step down as #Amazon #CEO: What next under Andy Jassy?
information-age.com/jeff-bez…
@jmcquivey @PaulMiller @lauren_e_nelson @forrester @toddmckinnon @okta
Kudos to #comcast! We’d been having intermittent internet outage issues and 2 weeks ago they dispatched a tech to troubleshoot the box in our yard without us even calling. No more problems since.
David K. Johnson retweeted
New #ForresterPodcast Alert: the latest episode of #WhatItMeans features @jmcquivey, @david_kjohnson, @AHewittAnalyst, & me talking about how companies & #government adapted #EX programs in 2020. Enjoy! #EmployeeExperience #GovernmentEX
forr.com/3m99ZBy
ALT New What It Means podcast episode, The Best Of EX In 2020
Thank you as well, Vishal! Always a pleasure to work with you.
Cc @AHewittAnalyst @david_kjohnson you both will like this . Thanks for all your insights last year and this year on #employeeexperience and workflows
David K. Johnson retweeted
Join @peakonteam, @forrester and @QinetiQ leaders for a live Q&A discussion to better understand the employee experience and the drivers behind change. Register today shrm.co/PeakonWebinarT! #hrps #hr #leadership #employeeengagement #employeeexperience @david_kjohnson
We will miss you, John.
My last client conversation at @forrester was a discussion about low-code platforms. Fitting. I will miss this work but am ready for new adventures. Thanks to everyone I’ve worked with over these many years. Stay safe and be well.
David K. Johnson retweeted
.@david_kjohnson of @forrester does the research, and vendors @confirmit @Qualtrics @Medallia @WeAreInMoment weigh in on employee experience management tech.
What Are the Core Capabilities of an Employee Experience Management Platform? by @domnicastro smg.io/3gYNAFq
David K. Johnson retweeted
Don't forget — our #ForrWebinar with @david_kjohnson and @jmcquivey is tomorrow! Learn:
1️⃣ Why investments in #EX are important
2️⃣ How these dynamics impact #IT leaders and orgs
Register here: forr.com/2EnIrrs #FutureOfWork
David K. Johnson retweeted
Did you know that employee trust is worth a 6% increase in incremental revenue growth?
@david_kjohnson @jmcquivey #ForrWebinar #FutureOfWork
2 hour wait for grocery pickup at @Kroger in Mechanicsville tonight. We’d be happy to pay a more to have a better CX around this process.
The Time Has Come forr.com/2UrnK3l via @Forrester - I've never been prouder to work for Forrester than I am in this moment.
David K. Johnson retweeted
Did you miss last week's webinar on building a modern #EmployeeExperience? Watch it now to get a #DigitalWorkplace blueprint from featured guests Forrester’s @david_kjohnson and ING’s @JorisKok & Sander de Bruijn. ow.ly/Ipro50yNaO4
I just earned the 'Cheers To You! (Level 6)' badge on @untappd! untp.beer/s/b632944631
Wonderful experience with #unitedairlines reservations line this evening. Gary was so kind and empathetic, told me of the wonderful changes the airline has been making to improve their EX. Way to go, United!!
#TSA please please take action to reduce the security line at the A terminal checkpoint at Newark. Opening one of the idle lanes at peak times like this would go a long way. It’s backed up every time I fly through here.
My friend and colleague Craig LeClair, talking about his book: “Invisible robots in the quiet of the night” #UiPathForward Get it, Craig!
