CMO @fusionauth. Previously led marketing @onelogin, @mesosphere, @saastr. Wrote Lead Generation for Dummies & @lynda courses
Sonoma, CA
Joined October 2011
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@therealreal Trying to reach out to customer service for a week re: an expensive package I never received. No response from customer service & insane phone wait times. I am both a frequent purchaser & also a consigner. Used to have great customer service...but it's gone downhill.
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So excited about this! Go @OneLogin! First time as a Leader in the Magic Quadrant!
.@Gartner_Inc has positioned OneLogin a Leader for Access Management based on its ability to execute and completeness of vision. Get the full report now. gartner.com/doc/reprints?id=…
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@whbm Have a package that was supposed to arrive a week ago. Everyday it never arrives and a new delivery date is added for the next day. Tried ur customer service chat twice--no help at all, tried calling--waiting and waiting, tried UPS--they don't have live service reps. help!
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@UPS my orders have been consistently delayed for weeks. Never arrives on time. Recent package has been out for delivery for 3 days straight! Why does my delivery date change daily??
@therealreal Wut is going on?? My package was never delivered, I contacted customer service twice already, and I can't get through to a customer service rep on the phone. I've been a customer for several years--shocking that this is how a "luxury retailer" treats customers.
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@DoorDash_Help problems with you guys 3x this week. 2 hours late, missing food, now no food. Dasher decided he didn’t want to come upstairs
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@DoorDash_Help already tonight: one order cancelled, one order never arrived. Get your shit together!! Will I ever get food??
@DoorDash_Help why do I have to constantly convince your delivery drivers to actually get out if their car and deliver food to my door? #smh
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@DoorDash_Help how can I cancel my order if your app doesn’t work, I can’t chat customer service, and there is a 30 minute phone wait.
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I Got Catfished By A Candidate: The True Story and How to Keep it From Happening to You link.medium.com/G3RmE2kz0U
I just published The Number One Sign You Have an Unhealthy Sales Funnel. And How to Fix It. link.medium.com/UYXOW1tEYU
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.@marketo + @MarketoCares I am getting login errors whenever I try to access my account. Same for the rest of my team. What's the status? I have campaigns that need to go out for an event that is tomorrow.
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Introducing the brand new @saastr #website. An exciting update for our #b2b #saas community! Check it out saastr.com
Inquiring minds want to know. My follow-up blog to #catfished by a #candidate. #recruiting #hiring #startups bit.ly/2ss8jd1
Super excited to launch the @SaaStr Superhero Awards to recognize the next generation of women leaders in tech across multiple categories! We are announcing winners at 2019 @SaaStrAnnual. Apply today! #wit bit.ly/2jLkpZY
Some of my fav peeps onstage at #saastrannual speaking to a beyond packed room! @mattya56 @HeidiBullock @jchernov @jessicameher. #saastr18!
Some of my favorite #girlbosses up on stage for #saastrannual! @HeidiBullock @meisenberg @tracyleiler @meganheuer
According to @demandgen 72% of marketers purchase a marketing attribution platform to show impact on pipeline and revenue 💸 Get the inside scoop here 🍨 ow.ly/MzbX30gXzEw
🌟Our VP of Marketing has been nominated as an inspiring leader in sales lead management!!🌟 Cast your votes here ✍️ ow.ly/PE0630gtpHP
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