not impersonating anyone
Joined August 2025
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Rips cumulative downloads doubled in roughly two months.
Meanwhile land-based slots and table games saw just 1.0% and 2.1% year-over-year revenue growth.
Sure seems like the card packs are cannibalizing the slot machines, doesn't it?
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Rips by Triumph uses social media influencers and Pokémon promotions to attract new users.
These are the same platforms and collectibles popular with teenagers.
Why is a casino-style app being marketed this way?
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Massachusetts regulators are examining sportsbook violations involving customer notifications when accounts are limited.
Sportsbooks are quick to accept wagers.
Why is telling customers their accounts have been restricted still an issue?
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Rips by Triumph is reportedly pulling in over 1 million downloads a month, selling randomized digital card packs.
With complaints alleging underage users can make purchases without ID checks, it sounds like slots for kids with a trading-card wrapper.
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Congress asked DraftKings how much its rewards-program customers win or lose.
DraftKings refused to provide numbers, calling them “competitively sensitive.” The company says its VIP program is about improving customer experience.
Then why keep financial results from Congress?
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A parent alleges Arena Club sold packs to their underage son, then refused to issue a refund.
According to a BBB complaint, the son deposited $100, but $200 was deducted from his account. The parent says he never received any cards.
Why isn’t a refund the first priority?
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Adam Schiff has warned against sports prediction markets and gaming products, but gaming and gambling interests have contributed hundreds of thousands of dollars to his campaigns and allied political committees.
Sports prediction markets are sports bets. By effectively requiring prediction markets to offer contracts in all 50 states, even on Tribal lands, the CFTC is once again violating state law and Tribal sovereignty.
Despite ongoing litigation and court orders to cease offering contracts in several states and Tribal lands as recently as today, the CFTC and its rogue chairman now appear to be encouraging platforms to continue offering gambling products in contempt of these court orders.
This is the CFTC’s most egregious attempt yet to undermine state law, the Tribes, and now, the courts. The CFTC chairman has been captured by the industry and his actions reflect only their interests.
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DraftKings lowered its 2026 revenue outlook, and its stock took a hit.
Meanwhile, customers are complaining about restricted accounts, delayed withdrawals, and frustrating customer service.
Maybe instead of chasing new markets, DraftKings should focus on treating people better?
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BetMGM is expanding its rewards program with more perks and promotions.
Meanwhile, customers are reporting problems with payouts, account restrictions, and missing bonuses.
Maybe BetMGM should focus on keeping existing customers happy before finding new ways to lure them back.
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Sportsbook technology supplier Kambi reported:
-> Revenue up 23%
-> Adjusted earnings up 161%
AI-powered trading helped drive the growth.
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Sportsbooks are reportedly investing in AI to keep customers engaged and coming back.
They want tech that helps them retain customers. But win too consistently, and you might find your betting limits slashed.
Funny how customer loyalty works when the customer starts winning.
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A FanDuel customer says she spent thousands, reached VIP status, and then stopped receiving the rewards she previously enjoyed.
Spend more.
Climb the VIP ladder.
Watch the perks disappear.
Some VIP treatment
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DraftKings contributed more than $40 million to political groups during the 2026 election cycle.
Meanwhile, regulators are asking questions about sportsbook promotions, VIP programs, and customer treatment.
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A FanDuel customer says he entered a golf promotion offering refunds on losing entries.
He lost $60. When he asked for the promised refund, he says support demanded a screenshot of the original promotion.
Apparently, customers have to keep track of FanDuel's own promotions.
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DraftKings went before Louisiana regulators seeking a five-year license renewal.
It didn't get one.
Instead, regulators issued a temporary four-month permit while reviewing concerns raised by investigations into the company's practices.
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A FanDuel customer says his $20 promotional reward disappeared despite his account showing two days left to use it.
He contacted support multiple times, only to get the runaround.
All over $20.
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Missouri sportsbooks handled $325 million in bets in September.
They spent $13.6 million on promotions and still kept $15.5 million.
DraftKings alone took $129 million in bets.
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DraftKings CEO Jason Robins says critics won't give his company the benefit of the doubt.
Meanwhile, customers keep filing complaints about restricted accounts, withdrawal problems, and unhelpful support.
Customers aren't asking for the benefit of the doubt. They want answers.
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Getting ghosted is scary.
Getting ghosted by your sportsbook when you're trying to get paid? Even scarier. 👻
This Halloween, the real horror story is sportsbook customer service. Trick or treat? Demand your payout, not defeat. 🎃
