Deskhero

Big Deskhero update • Status bar in ticket lists • Better MS/Google 2-way sync • Read/unread everywhere • Deleted tickets quarantined 14 days • New form builder + reply editor • Merge requester tickets • To/CC/BCC auto-complete Live now — feedback welcome!

We keep rolling out updates to make your support tasks easier: 🌐 Platform Translations ✉️ Auto-Reply Templates 🖋️ Custom Signatures ⚡ Real-Time Ticket Updates 🤖 Smarter GPT Replies 🖥️ Floating External Forms 🔍 Persistent Filters Check them out today! #CustomerSupport #AI

Deskhero's latest updates for May/June 2024 are here! 🚀 Check out the video to see our new features in action plus, a sneak peek at what's coming soon! 👀 Join now and elevate your customer support experience! 🎥✨ #DeskheroUpdates #CustomerSupport #Innovation #aitools

Release alert: Our brand new Dashboard! Gain real-time insights with interactive charts, monitor efficiency metrics, and track ticket updates — all customizable to your needs. 🚀 #Deskhero #CustomerSupport #BusinessEfficiency #AI

Tired of long wait times & unresolved customer issues leading to frustration & lost revenue? Our latest blog explores how AI transforms customer support, ensuring 24/7 personalized service. 👉 Read more: buff.ly/4apr43S #customersupport #Innovation #AI #DeskHero

Spring is in the air, and so are the fresh new updates from Deskhero! Here’s what’s new since last month #DeskheroAvatars #SimplifiedFieldEditing #EnhancedEmailThreads #ExternalFormsIntegration #UniversalDateTime #ReplyCountFeature #DeskheroImprovements

🌟 How AI-Composed Suggested Replies Work in Deskhero 🌟 📌Learn here: buff.ly/4bV0L6E Need help? Deskhero is just a message away. Experience the efficiency of AI with Deskhero, making every customer interaction smooth and informed. #Deskhero #CustomerSupport #AI

🌍Break language barriers with Deskhero's Instant Translation Click 'Translate' Choose your language & hit 'Translate' Edit replies in your language Re-translate to original & send Global customer support made easy. Start now! #Deskhero #CustomerSupport

🔥Add flair to AI replies with Deskhero! 1️⃣ Go to Settings > Ticket Settings 2️⃣ Click 'Add Instructions' for a personal twist 3️⃣ e.g., add your signature or seasonal greetings 4️⃣ Test drive your stylish sign-offs! 🚀For demo, visit: buff.ly/42V0zAt #AI #CustomerService

How to create account on Deskhero? It's super simple. 🔲 Signup with email 🔲 Grant access 🔲 Set up tenant by adding company name 🔲 Your tenant is set up with a Playground for testing. Check out our step-by-step guide buff.ly/3UtsZz2 #Deskhero #ai #customerservice

📣Deskhero is LIVE!📣 Transform your customer support with our AI-powered platform ➡ Import support emails & website data ➡ Customizable support system with smart search ➡ Organized ticketing & intuitive Kanban boards Sign up now and save time! [buff.ly/3Um0m6Q]

📣 New Blog Alert: The Complete Ticketing System Guide! Explore our latest blog where we detail how to enhance your customer service and increase efficiency. Read it here! 👉 buff.ly/48O7DAx #CustomerService #CustomerSupport #TicketingSystem #DeskHero #Efficiency

🎉Post-holiday backlog? Streamline your customer support with Deskhero! 🌅Morning: Smartly organized queries 🌞Midday: AI-crafted, personalized replies 🌆Afternoon: Kanban boards for smooth workflow 🌙Evening: Team leaves satisfied, not stressed Join us now! #CustomerSupport

🧩 Scattered data = Puzzle with missing pieces. Enter Deskhero: ✅ Unified data sources ✅ Instant info access ✅ Smooth customer service ✅ Team in sync 🚀 From wild goose chase to streamlined success! Try Deskhero FREE. #Deskhero #DataSimplified #CustomerSupport #Efficiency

Customer support feeling like a juggling act? ⚡️ Meet Deskhero: Your AI-powered ticketing system! It streamlines chaos into efficiency with: - Intuitive Ticketing - AI-Enhanced Replies - Knowledge Base - Data Integration Try Deskhero FREE & transform your #CustomerService.

🎄Season's Greetings from the Deskhero Team!🎄 May your support agents be empowered, your customers happier, and your business healthier.😊 Wishing you a hassle-free holiday season filled with cheer and success! 🎉 #MerryChristmas #Deskhero #CustomerService #HolidayCheer

Your workspace just got an upgrade! Today, we've rolled out a bunch of improvements including "custom fields for Kanban swimlanes/columns" See full list of improvements at buff.ly/466b2ca #Deskhero #ProductUpdates #KanbanCustomization #EfficiencyBoost

Thanks to everyone who joined our beta and shared invaluable feedback. We're consistently working through the backlog and have just rolled out some tweaks and fixes. Notably, our Kanban board now features ultra-smooth transitions between lanes. #Deskhero #Kanban #BetaFeedback

🚀 Big news! Announcing the public beta launch of Deskhero: our AI-driven support & project management tool. Read the full press release: buff.ly/3P6hvgO #DeskheroLaunch #AISupport

Getting ready for our public beta at Deskhero! 🚀 Explore how AI is changing the game in customer support. Learn about features like 'Suggested Replies' and 'In-app Search'. Read more: deskhero.com/blog/supercharg…