Advisor to the #Payments #FinTech industry - sharing personal viewpoints & opinions | #Craftbeer fan, #Corvette & #Camaro collector | #InnovationByDesign
Atlanta, GA, USA
Joined January 2014
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Ohhhhhhh, my. @Delta and @AmericanExpress… do you realize what you have done to each other and your customers? Let the exodus and card cancellations begin now… #DeltaDowngrade #DM #MM #DeltaAmexReserve #loyalty #creditcard #payments @thepointsguy #TPG #SkyClub
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#StandingRoomOnly here at @FintechSouth 2023 for the #Fintech + #Bank partnership panel | #payments @TAGthink #FTS23 #PwCpayments #venturecapital
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Let me know if you’ll be in #ATL next week for @FintechSouth’s #FTS23 - we have a lot of great #fintech and #payments trends to catch up on!
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@SoFi: why would you send me a mktg email with this “shock factor” subject line? I don’t have #BadDebt & I’m not being buried alive because I don’t carry balances. Who is running your existing customer #marketing team? Time for some new #leadership in the #CMO chair | #creditcard
Even in a #shopfromhome world, the #giftcard matters and is a key to the #retailpayments #consumerpayments story RT @dommorea1 @Fiserv
Here are 3 reasons retailers are using gift cards – their own unique merchant-issued currency – as a means of engaging customers, driving sales and positively impacting their bottom line. Read more via @mcmerchant: fisv.co/383qV7Z
Check out the latest from @PwCUS’ @jim_russell2 - quick read on reimagining #RetailPayments, proliferation of #mPOS technology, and increased focus in this space by #BigTech players. #PwCpayments #payments #contactless #fintech
linkedin.com/pulse/reimagini…
@ModoPayments’ Bruce Parker makes a good counterpoint to the #ChallengerBank phenomenon: ~ The reason we have the #banks we have is because they serve very specific purposes in the markets they are in | #banking #payments #Money2020 @money2020 #retail
Best panel format yet at #Money2020: @USAA’s CIO, @michaelobrady, debates which C-Level role should be a company’s #data steward / Data & #Analytics owner | @money2020 #payments #CDO #CIO #CMO #customer #GDPR #privacy
@BankoftheWest’s Head of #Innovation, John Finley, explains: “(developing the right) culture is what allows innovation to stick” - it’s not easy | #payments #Money2020 #banking #FutureOfBanking #Intrapreneur #EmployeeEngagement @money2020
@WesternUnion’s Stanley Young chatting with @TD_Canada’s Christine Hunter: ~ we can optimize all we want, but at a certain point we have to listen to the #customer | #payments #fintech #customerexperience #CX #UX #banking #Money2020 @money2020
@PayPal’s CEO @Dan_Schulman explains how 70% of their $1Bn in annual #SMB #workingcapital #loans go to stressed U.S. counties & municipalities, with a focus on areas with 10 or more bank closures | #smallbusiness #SME #startup #commerciallending #lending #money2020 @money2020
Tracey Davies from @money2020 kicks off the day: in past years the question was “what can we do with #technology?” Now it’s “what *should* we do with technology?” #payments #Money2020 #FutureOfMoney #FinTech #consumerfinance #PwC #PwCpayments
I appreciate that @jpmorgan’s Cindy Turner started out by saying that getting “apples to apples” transaction performance #data is really hard, yet vital to understanding how well your acquirer and auth engine are performing #payments #merchant #ConsumerExperience #Money2020
@pwmaynard from @Equifax talks #ConsumerInsight in #lending performance #data - how many of these #behavioral attributes is *your* underwriting & #credit #risk platform using? #payments #ExplainableAI #XAI #AI #NeuralNetwork #Money2020 @money2020
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This is a huge move for the #consumer #credit industry - we’ve been seeking a better answer for years - I hope this model succeeds more broadly #Payments #lending #creditbureau #GlobalFinancialServices #Money2020
In search for new borrowers, @AmericanExpress teams with Novacredit to let newcomers to US share their international #credit history. Nice examples #partnership #Money2020 #fintech
I remember the Paris Cafe well from my days at 111 Wall - wasn’t “that long ago” and the Seaport has changed so much. @jimcramer #WallStreet @Gordo82928555
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Who else is up way-too-early heading to #LAS for @money2020?! Look fwd to connecting on the latest in #payments #prepaid #credit #fintech & #customerexperience #CX #UX #Money2020USA #PwC #PwCpayments
@Chase why is activating a #creditcard so hard? Can’t do it on app. Log in to web on phone & you “don’t recognize my device” as in the device where I’m already logged in to your #app -I’m all for #security, but your #experience #design team needs to look at this #cx #ux #payments
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Excited to join the industry at #RGCAForum19 this week as part of a panel on card industry #innovation | #payments #FinTech #giftcard #prepaid #retail @theRGCA
Look! The #future is now! #FasterPayments is a @PayPal reality. Oh wait, #FasterPaymentsForAFee - sigh. #paypal #instanttransfer #payments #fintech #ACH #realtimepayments #RTP [1% fee up to USD $10]
