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Real-time, actionable, private feedback for the real world. #pitch11 #feedbackfor
When you use public, social tools to get feedback and offer customer support... @airbnb asking user to delete tweets...#CustomerService #CustomerExperience #custexp nitter.gq/AirbnbHelp/status/9569…
Replying to @marketeers
Hi there, thank you for the information. We'd like to ask that you delete this tweet as it contains account information of your guest. We've asked your Case Manager to contact you directly to best assist. We appreciate your patience.
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.@airbnb What the point of having a strict cancellation policy if you can override it at any time and completely screw one of their best and most loyal hosts?? @AirbnbHelp
airbnbhell.com/airbnb-can-ch…
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Hotels & chatbots: a perfect fit! Well done @RBEhotels chinwagacademy.com/hotel-bot…
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How it feels to watch a user test your product for the first time.
#UX nitter.gq/DesignUXUI/status/5764…
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Get a Digital Suggestion Box for your business from the newly opened @feedbackfor store store.feedbackfor.com/NFC-QR… #custserv
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.@razplus thank you for the @feedbackfor demo! What a cool app! #ReinventTravel @traveltechlab @Sabre_Corp @Everstin
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Replying to @RazShows
@Razplus @timelooper1 @localoids We at @Sabre_Corp are just blown away by the innovation cooking @TravelTechLab
Marketing is not just about pushing but more important about pulling info. We use #iBeacons to help biz connect with people in real-time.
We're 1 of the 8 #startups recognised by BT Group for outstanding innovation in customer service! #custserv #cx btplc.com/Innovation/Innovat… – at Islington, London
Exciting evening as @BTInfinityLab will announce the winner of Delighting tomorrow’s customers competition later today @TechHub – at Islington, London
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Me talking about @feedbackfor, just entered @BTInfinityLab #customerservice innovators competition via @TechHub youtu.be/-PNZpdleEWY
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Fab launch party @IncuBusLondon with @ellesse_ellesse @feedbackfor , hottest #startup in customer feedback @TetKofi – at Camden Town, London
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3 ways to limit a company's growth potential:
1 let B-players hire new employees
2 ignore customer feedback
3 promote jerks to managers
"@marketeers: R.I.P. Suggestion Box (1683-2014) razplus.com/suggestion-box…" #custserv #customerexperience
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80% of millennials prefer real-time feedback. Are you still using traditional reviews? bit.ly/1qk6V0Q #2020workforce #gamification
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Best adaptive #marketing tool: wooia.net/ff-intro
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Protect Online Reputation of your Hotel, Restaurant, Cafe the Savvy Way #hotelmarketing wooia.net/protect-hotel-repu…
Protect your brand from negative public #reviews wooia.net/ff-benefits















