Deputy Director of Strategic Improvement @UHDBTrust. All views are my own and retweets are not an endorsement.

Derby, England
Joined September 2010
Fab course! Lots learnt and lots to put into practice! Who knew process mapping a cup of tea could be so complex!
Today we saw our first cohort through all 3 Continuous Improvement Modules. Say hello to our New Improvement Fundamentals Practitioners! Well done everyone 👏 👏👏
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Lean management is very much about asking questions and trying things, or encouraging others to try things. Lean management itself is not much about providing the right answer but it is very much about asking the right question. Read more from John Shook: hubs.li/Q02wXKPr0
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Continuous improvement simplified into building Mr Potato. Fab interactive and informative day! Thank you @SasaStevenson & Mark @UHDBTrust @UHDB_PatientExp
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First combined session for modules 1 & 2 in continuous improvement today, and a little visit from Audio Visual to show you all what you're missing! Join us! Book on My Learning Passport today and start your Improvement journey!👏👏
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Pleased to have played a small part with @SaraStevenson
Our pre-preceptorship programme, which offers professional & wellbeing support to students from universities across the Midlands, has been shortlisted for the Student @NursingTimes Awards in the Placement of the Year category. 🌟 Well done team!🥳 🔗bit.ly/4dbZSqO
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Habit embedded! DAU Pride Improvement board huddles. Well done team for sustaining a CI habit in the area and well done to the senior sisters for leading the way! 👏 👏 👏
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To be innovative, we can't look to what others have done. The whole idea of blazing a path is that there was no path there before.
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There is an issue affecting the national 999 call system. BT is working to resolve this issue as soon as possible but, in the meantime, if you are unable to contact 999 in a medical emergency, please call 111 who will redirect your call.
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We don't learn much when things go right. It's when things go wrong that we learn the most.
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Nice one here, for all Kata colleagues out there. ;-)
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Daily Pride Improvement huddles on DAU. Day 17, Senior Sisters leading constructive improvement conversations, we have 2 PDSAs, measures, a couple of quick win tickets, and a challenge to review next week! Dedication to building a CI habit is fabulous 👏 👏 👏
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Be wary of those who speak a lot but say little.
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New blog: How Leaders light the way and show the path for improvement! bit.ly/3ncbfJX  #LeadingQI @SheffieldMCA @NUH_QI @ABCiAb @NHS_QIHub @UHSimprove @QI_Academy @nqican @QuICHealthcare @Aqua_NHS @online_his @NCAlliance_NHS @NHSElect @ImprovementCym @HQQ_UK @HQIP @HIQA
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Derby just confirmed as HQ of Great British Rail... a journey started in 1839 and continued by 100,000s of Derbeians' creativity and hard work, making the city UK & European hub for rail business... oh, and the people spoke - we won the public vote too 👏
Derby is the home of Rolls-Royce, hot dogs, Lara Croft…and now Great British Railways! 🚉 But it’s not just a win for #Derby – GBR will level up our railways across Great Britain. Find out more 👉 gov.uk/government/news/derby… #DestinationGBR
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We achieve more when we chase the dream instead of the competition.
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A powerful new visual of the famous Desmond Tutu quote, created by @Juliet_Young1: ‘We need to stop just pulling people out of the river. Some of us need to go upstream and find out why they are falling in’.
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The responsibility of leadership is to give people a cause to belong to and then give them permission to find ways to advance that cause.
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