User onboarding software. Build product tours, checklists and more. No coding needed.

San Francisco, CA
Joined May 2018
Userflow retweeted
👀 AskJack now has onboarding flows. I'm giving @getuserflow a shot. I've used user flow software before, from a big company that charges a lot of $$$. It sucked, amazingly bad. I won't name them. But wow. UserFlow on the other hand. Wow, what a great tool to build flows. (Though I'm writing a dev.to blog post right now on how to use it with Nextjs 14 and the App Router to save others a headache).
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Userflow retweeted
Yesterday, we launched the pilot of a GPT-4 powered Support Assistant in @Ordoro , using @getuserflow 🚀 It’s trained on our support articles. Based on my early testing, the LLM output is close, but not 100% every time. But if it can lead users to the right support article, that’s a win for now because our support articles are detailed and up to date. Honestly, I’m also slightly nervous about how this will go. We’re known for our 5-star support, and I don’t want this tool to lower that reputation. It’s not an alternative to the human-support we offer; it's just another channel. 😅 Let's see how it goes.
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Replying to @jagathn @ordoro
Thanks for the mention! Our customers are often surprised by just how well their users interact with the AI assistant. Excited to see how your experiment goes! 🥳
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#FeatureFriday! We now allow for exporting sessions with all user attributes and you can connect your authenticated Zendesk knowledge base directly with the Resource center knowledge base search. loom.com/share/9508966cef944…
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We are happy to announce that we just released a new song for our upcoming album suno.com/song/35fbe691-8d52-… Kudos to @suno_ai_ for helping us out
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Feature Update: You can now export flow, checklist, banner, and launcher analytics sessions with all user attributes. This makes it easier to do fast analysis userflow.com/blog/export-ses…
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Happy #FeatureFriday. We launched a new feature this week that allows your customers to easier to connect with Human support if the AI assistant is not giving the right answer. #PLG #AI #Support loom.com/share/620c532a7c354…
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AI Assistant update: We made it possible for customers to add a “Contact human support” to the AI assistant, making it easier for users to switch if they are not getting the desired answer userflow.com/blog/contact-hu… #AI #PLG #SaaS
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We have some very exciting news. As announced in a press release today, Userflow has joined forces with @getbeamer to create an all-in-one growth toolkit. More details in the blog post userflow.com/blog/userflow-j… #PLG #SaaS
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You can now connect Userflow to your Intercom account, and let Userflow read your @intercom Knowledge Base articles.
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Is bigger always better for startups? @esbenfj of @getuserflow says think again. He pushes for lean thinking over big teams and early funding. Discover more about smart startup strategies by clicking the link . #product #marketing #innovation #startup #generativeai #AI
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Always great to see happy customers
Creating an onboarding and watching a brand new user (my wife) go through it is a really educational experience Was really able to find friction points and confusing concepts along the way to "Aha!" Part of that is @getuserflow having an awesome tool that let me focus entirely on product #buildinpublic
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Happy #FeatureFriday. This week we launched the capability to test auto-start conditions with preview. Check it out loom.com/share/7a6a120f617a4…
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