Free online resources for water operators in small, rural communities. A service of the Rural Community Assistance Partnership (@RCAPInc).

Champaign-Urbana, IL
Joined November 2010
With the advent of AI, cybersecurity is now more critical than ever at water utilities. To learn more about the intersection of utility cybersecurity & AI, join @WEForg’s “Building a Secure Foundation: Cybersecurity & Responsible AI for Water Utilities” webinar on November 5.
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The session will bring together federal agencies, water security experts, & utility practitioners to examine the cybersecurity landscape utilities are navigating as systems become more digital. The discussion will center the question of how to adopt AI tools safely & responsibly.
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🚨 Registration for VirCon 2027 is open! We're excited to announce that the Virtual Operator Conference will return in 2027. Over three days — February 2-4, 2027 — participants can earn up to 12 CEU hours applicable to their drinking water operator license renewal.
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We are currently seeking approval in all relevant operator certification jurisdictions and will provide updates on the event registration page and in this newsletter. Session topics will include water chemistry, asset management, PFAS, emergency response, and more.
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Each session is delivered by a technical assistance professional from @RCAPInc. Register ASAP to save your spot! Click this link to register on the GoToWebinar platform: event.gotowebinar.com/event/… #VirCon #DrinkingWater #WaterOperators #WaterTreatment #WaterTraining #RuralWater
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Hopefully, we have all spent Cybersecurity Month beefing up on our cybersecurity practices! If it’s still something you’re working on, you may want to make sure you’re family with @NRWA’s new Water Watch Center (WWC), which they launched in August!
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The WWC is designed to help small water and wastewater utilities defend against cyberattacks by strengthening defenses, improving threat detection, and helping in response to security incidents.
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This week’s episode of Tap Talk ends the conversation we began last week with Dr. Andy Jacque, the founder & chief scientist at Water Quality Investigations! In Part 2, we cover more biofilm-related topics like lead & copper, oversized pipes, water hygiene, stagnation, & beyond.
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Listen at the Tap Talk website, linked here, or find the show on audio platforms such as Spotify, Apple Podcasts, iHeartRadio, Amazon Music, and Audible. Find the episode on our website here: drinkingwaterpodcast.org/tt0… #TapTalk #Biofilms #WaterQuality #WaterSystems #PrivateWells
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Don’t miss yesterday’s WaterOperator.org newsletter #445! In it, you can get updates about the 2027 @RCAPorg SRF Workshop in Seattle; our own 2027 Virtual Operator Conference; a new American Water training facility in Gary; preparing for a drier future in the West, & more.
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Our program leaders Steve Wilson and Hideyuki Terashima are in Cincinnati this week, representing WaterOperator.org at the Association of State Drinking Water Administrators (@ASDWAorg)’s Annual Conference!
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If you happen to also be at the conference, find our booth on the exhibition floor to chat with Steve and Hideyuki about our program and the resources we offer to operators and others in the water industry.
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And if you’re not familiar with ASDWA, head to their website to read about their mission and find out how the organization serves drinking water administrators! Find ASDWA’s website here: asdwa.org #WaterIndustry #WaterConference #WaterOperators #DrinkingWater
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Last month, we held the webinar “Resilience and Emergency Preparedness Resources for Wastewater Utilities,” where we introduced viewers to publicly available resources for wastewater utilities that support emergency preparedness and resilience.
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This week on Tap Talk, we welcome a returning guest back to the show: Dr. Andrew Jacque, founder and chief scientist at Water Quality Investigations. Andrew previously guested on episodes TT069 and TT070 along with his colleague Emily Hefty-Dieckhoff.
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In those episodes they covered the basics of biofilms and their impacts in household water systems. In Part 1 of this new two-part episode, Andrew dives deeper into the water quality issues that biofilms cause in all kinds of water systems from private wells to public supplies.
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Listen at the Tap Talk website, linked here, or find the show on audio platforms such as Spotify, Apple Podcasts, iHeartRadio, Amazon Music, and Audible. Find the episode on our website here: drinkingwaterpodcast.org/tt0… #TapTalk #Biofilms #WaterQuality #WaterSystems #PrivateWells
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