Our real-time bus arrival information will not be available in third-party trip planning apps between 5 p.m. and 8 p.m. on Thursday, October 22, 2026 due to network maintenance. Trip planning services and fixed bus schedules will be available. We apologize for the inconvenience.

#HSRalert Oct 20. HSR real time trip information is currently off line due to internet outage. Schedules avail. in trip planning apps. Leave extra time for travel. Thank you for your patience.

We want to hear from you! 🚌 Whether you ride HSR every day, once in a while or don't currently use transit, your feedback matters! Take HSR's first Annual Customer Survey. 📅 Have your say by November 1, 2026. 🔗 engage.hamilton.ca/HSRAnnual…

Skip the parking and ride the HSR Rockton World’s Fair Shuttle! 🚍 Direct service runs between Downtown Hamilton and the fairgrounds from Oct 10–12. Swipe for shuttle stops and departure times to plan your trip. Full details: hamilton.ca/hsrshuttles

✅ Service Update: Printed transfers are now available again for cash fares. Thank you for your patience while this issue was resolved.

🚨 SERVICE ALERT: Printed transfers are temporarily unavailable for cash fares due to a technical issue. Please use a PRESTO card or contactless payment (debit, Visa, Mastercard, Amex) to receive an electronic transfer. Thank you for your patience.

You're invited! HSR’s Annual Transit Accessibility Public Event is Oct 14, 6–7:30pm at Courtyard by Marriott, Lancaster Room A, 1224 Upper James St. Share feedback & help shape accessible transit. Watch live on the City of Hamilton’s YouTube (link in bio). #HSR #Hamont

Heads up, Hamilton! 🚌✨ Thanksgiving Day is coming up on Monday October 12, 2026 and our buses will be running on a Sunday schedule. Our Customer Care will also be closed while we celebrate. Please plan your trips ahead using real-time transit apps.

HSR Customer Service at the Hamilton GO Centre is temporarily offering limited in-person services due to emergency repair work. Phone service remains available daily from 7:30 a.m. to 8 p.m. at 905-546-2489. For more information about PRESTO on HSR, visit hamilton.ca/presto.

HSR Customer Service at the Hamilton GO Centre is temporarily closing today, September 11, at 12 p.m. due to a burst pipe. An update will be provided Monday. Phone service is available daily from 7:30 a.m. to 8 p.m. at 905-546-2489. For PRESTO info, visit hamilton.ca/presto.

Back-to-school season is here! New bus schedules take effect Sunday, September 6, 2026. Several routes have updated service to better serve you this fall. Check the latest updates and plan your trip at Hamilton.ca/HSRSchedules or your favourite app. Stay informed with Bus News.

Beginning September. 8, some scheduled HSR trips may not operate while buses undergo required maintenance and repairs. All affected routes will continue to provide service but longer waits are possible.

Due to construction on Bay Street from King Street to Market Street, bus Route 4 Bayfront, 7 Locke, 8 York, 9 Rock Garden, and 99 Waterfront will detour on Friday, August 28, 2026 from 8:00a.m. to 4:00p.m.

A big milestone is on the way at HSR! Any guesses what it could be? Drop your thoughts below and stay tuned for the big reveal!

Due to construction at Melvin and Parkdale Ave., Route 2 Barton Westbound buses will detour starting Wednesday, August 26, 2026 at 10:00a.m. to Monday, August 31, 2026 at 9:00a.m.