
Give me good coffee, cats, and art. Travel and people watching. Senior product manager at @Hudl. Views are my own.
London
Joined March 2007
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Michelle Isme retweeted
#CatsOfTwitter The Judge 📸 @icoo
Michelle Isme retweeted
Enjoyed talking with @lennysan about my complicated relationship with OKRs, what I mean when I say PMs should be great storytellers, and how @figma's incredible community of users helps us build great product. Give it a listen; let me know what you think! lennysnewsletter.com/p/an-in…
Michelle Isme retweeted
RIP Liz Truss’s authority. It was wrong. It was mad. It was very, very short.
Michelle Isme retweeted
Some quick thoughts on Liz Truss’ needless, mindless attack on trade unions that she launched last night. International agreements guarantee freedom to strike as a human right 1/11
Michelle Isme retweeted
My mother-in-law keeps accidentally calling Stranger Things “Spooky Times” and I’ve never loved anything more
Michelle Isme retweeted
Sue Gray's report includes WhatsApp messages from Martin Reynolds - a top aide to the PM
Writing to a No 10 special adviser, he says: "Best of luck - a complete non-story but better than them focusing on our drinks (which we seem to have got away with)"
bbc.in/3wGFrzb
Michelle Isme retweeted
Four kinds of Product differentiations
1/ Scale - driven
2/ Insight. - driven
3/ Ecosystem -driven
4/ Ownership - driven
Explained in <5 mins
🧵
Michelle Isme retweeted
"Every time you design and release something, it should be something useful,
and it should build on the existing interface in a rational way" — @lauraklein
Designing the Smallest Possible Thing
interaction-design.org/liter…
Michelle Isme retweeted
With every 0->1 product I work on, I increasingly appreciate the value of design principles that limit what we should build. In a culture where the main record of design principle is user stories, this is impossible.
What do our customers NOT want? How do we avoid building that?
Replying to @PavelASamsonov
If you want to transform your task-oriented user stories easily, just flip them.
"As a user, I want to log in so that I can view my info"
becomes
"As a user, I want to avoid logging in, but I still want to view my info."
Can you satisfy *that* need?
Michelle Isme retweeted
We’re self-isolating, so sent a friend to the shops this morning.
He’s clearly not as hot at checking use by dates as us, but why was this even on sale today, @waitrose ?
Michelle Isme retweeted
The hill I will die on:
Usability testing is not an interchangeable term with #UserResearch.
Usability testing is 1 way of doing user research.
It works best as part of a range of methods including user interviews, user observation, process observation, desktop research + more.
Michelle Isme retweeted
This is the way high-functioning orgs work. There are no "underperforming" people, just people in the wrong job.
Michelle Isme retweeted
Tending the grave of Betty Stevenson, c.1919, driver in the women's services during WW1 in France who was killed while staying behind to assist French refugees. Photograph by Olive Edis, official UK war photographer and pioneer of the artform #WomensArt
Michelle Isme retweeted
"Interdependent, not independent" - this planet sustains us. Systems thinking is about understanding connections and relationships to see how the whole works. #mtpcon
Michelle Isme retweeted
"Nail it before you scale it" getting plenty of head nods! #mtpcon
Michelle Isme retweeted
So how to earn confidence in job applications? Start with framing: "Accomplished (x) as measured by (y) by doing (z)". Laszlo Bock's guidance, author of Work Rules, ex Google People Leader. #mtpcon
Michelle Isme retweeted
"Top down bet" lessons:
Yes, they can work; you may inherit the idea, but you can still own the execution; protect your bet and your team from the wider org! A nearby basement seems to be a well trodden path! #mtpcon
Michelle Isme retweeted
Future learn was set up completely separate to open uni so they couldn’t be crushed by the main organisation. Having experienced a start-up within a corporate I honestly think this is now they only way to go! #mtpcon




















