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Today we’re excited to announce we’ve raised a $7M seed round led by Wellington Management, with participation from Y Combinator, Rebel Fund, Pelion Venture Partners and multiple incredible investors and angels who share our vision for the future of customer experience.
A huge thank you to Sofia Chesnokova and @TFNBreakingNews for the exclusive feature.
A few years ago, my cofounder @avinashjoshi and I were working in the home services industry and saw the same problem again and again: great businesses losing customers because they couldn’t answer the phone fast enough or follow up to retain business.
These weren’t customer service issues, they were capacity issues. No amount of staffing or existing software integrations could fix that.
So we built @oncactusai , the AI platform for Home Services.
Cactus connects to the tools businesses already use and gives them an always-on AI assistant that can answer calls, book jobs, follow up with leads, and personalize every interaction all while learning from real customer data.
Our mission is to make world-class customer experience infrastructure accessible to every home service business from local HVAC companies to national brands.
We’re just getting started, but the results have been incredible. Businesses using Cactus are capturing more leads, responding 24/7, and scaling faster than ever.
Thank you to our customers, partners, advisors, and our remarkable team. We wouldn’t be here without you. - thank you for trusting us to build this.
And to the trades and service pros we’re building for: this one’s for you.
Big things are coming in 2026.
Onward and upward with 🌵.
@Wellington_Mgmt | @ycombinator | @RebelFund_VC | @Pelion_VP | @Liquid2V | @BlumeVentures | @pioneer_fund | @TaurusVC | @Stellaris_VP | @rtpvc
@t_blom | @garrytan | @koomen | @SashaMac17 | @thogge | @kristymuir | @Alexandraespinal | @jaredheyman | @Robin_Choy | @sanjaynath | @Sumanga | @taro_f | @julianweisser | @davj | @neelmurthy | @jamesfong | @dpusateri0 | @madhurmakkar4 | @shunyamgupta | @Zacchoi | @sharran | @theo
Life is short, RIP Adam. I think of death everyday.
We have very short limited time here. That motivates me to truly work with awesome people and do awesome things which hopefully will have lasting positive impact.
Also, celebrate everyday, it's good :) you deserve it.
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Reached airport 35 mins to takeoff for an international flight. Lost track of time working.
Counter was closed, and they were leaving. Told them i can't miss the flight, had promised my fam i'll be home today. Inflight now :)
Someone is always looking out for you. Believe :)
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Everyone wants to invest once it's obvious. We are getting a ton of inbounds after the recent competitive announcements.
Still remember David, @Fondocom giving us this exact vision a year ago. Was great to meet and catch up with him at the recent YC alumni demo day! @avinashjoshi
we tripled revenue last quarter. it started at an event hosted by @aarthir
6 months ago she grilled us w hard questions. her big one: stop just talking to customers, go meet them in person. they're trades guys, be part of their world
so we did. @avinashjoshi and i are now the "indian dudes" at every trades meetup. they know us by name and know what cactus is before we meet them
right advice at the right time. thank you Aarthi for betting on us early.
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It's a wild time in startups. There is no shortage of fomo on both investors and founders.
However, just like all phases, this too shall pass and truly great companies, founders and investors will remain.
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Any car lover who hates on Tesla after today, needs a serious check about their mental health.
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I started my career at MuSigma, and saw it become a unicorn. I've always wanted to build a truly exceptional company.
Today @avinashjoshi and I felt the real PMF pull. We are building something exceptional, more to come :)
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On a demo: "Your voice AI is the best I've heard. I've tried talking to 10+ companies in the trades."
Yes, voice AI alone is not a product, we are building the complete AI office for the trades.
Product is still a wedge and will always be. Magical products will always win.
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“Just hire a good office manager.” yes, just like saying, "Just find PMF". Duh!!
Months of training. They leave for $2 more an hour. You’re back on the phones.
Our customers in Utah finally took an evening off with their team because Pam had them covered. @avinashjoshi
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If you can pour in everything you got on the line and not worry about the outcomes, you'll be a man my son.
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If you are working at a startup, show up to office more than prescribed.
It helps you and the company, trust me :)
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When your customer puts up your logo in their podcast room, you know you made it :) @avinashjoshi
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It's a bittersweet day for me. I've been using Manus for a year now, ALL MY DATA and context is there. Today the move from Manus to Grokbot is 100%.
Ever since @avinashjoshi introduced grokbot, i'm fully hooked.
Hot take - Data is not the moat, product and software is :)
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