Jake Bennett (@jakebenn) header
Jake Bennett (@jakebenn) profile picture

Practice Area Lead at @Slalom. Formerly CTO at @POP_Agency. Obsessed with using customer data, #CDP's, MarTech and cloud architecture to drive revenue growth.

Seattle
Joined January 2009
Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)Photo by Jake Bennett (@jakebenn)
Sage leadership advice👇
My dad led an organization of over 300,000 employees. When I took on my biggest marketing & events team to date (35 employees) I asked him how the *heck* he did it. Here's what he said and what helped me every day. 🧵
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Growth hacking ain’t just for startups anymore. Given its tremendous success, it’s time for enterprises to get onboard. The right tools like @Amplitude_HQ make this much easier.
"The growth hacker mindset, combined with the right tools and practices, offers a blueprint for enterprise companies to realize digital transformation and unlock growth." @Slalom's @jakebenn covers how #growthhackers understand customers with data. blog.amplitude.com/what-grow…
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This is too true. Persistence conquers the pit of despair that inevitably accompanies big evolutions.
The emotional journey of creating anything great
Join me today as I discuss the next evolution in product analytics with Amplitude: Using #MachineLearning to automatically identify paths in the customer journey that either accelerate or hinder the customer experience. @SlalomSeattle @Amplitude_HQ info.amplitude.com/journeys-…
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Big news in the #MarTech space. A mash up of two great companies, @twilio and @Segment. Things are about to get about to get interesting.
Cloud communications business Twilio has agreed to acquire customer data infrastructure company Segment for $3.2 billion on.forbes.com/6017G2YXT by @alexrkonrad
I'm a big fan of Amplitude for product and marketing analytics, and my clients often ask how it differs from Google Analytics. Growth designer Lex Roman (@calexity) does a hilarious job explaining the distinction: bit.ly/3g83axI @Amplitude_HQ #GrowthHacking
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Growth wisdom here👇. Focus on Adjacent Users (non-core users stuck on the fence) to unlock growth. Use cohorts to identify them and empathy to address their needs. *Really* smart stuff from @iambangaly. #GrowthHacking
new essay: my friend Bangaly (@iambangaly) - ex-growth Instagram/Instacart - has a framework on how to move from your core users to the next. He calls it the "Adjacent User Theory" andrewchen.co/the-adjacent-u…
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Pro tip to the police: More of this please. It’s not that hard.
During the protest in Houston yesterday one of the police officers noticed my daughter crying. She asked him “Are you gonna shoot us” he got down on one knee wrapped his arm around her and responded:
There is goodness in the world too. Let’s not forget that.
The police are OUT OF CONTROL. This is horrifying.
Tear gas is meant to disperse crowds. Police blocked both sides of the rode, trapping protestors before launching tear gas. This is not about dispersing, because they physically couldn’t, this was about harming them.
You are heard, Jeremy. You have my support and admiration.
Listen - This is a message to THE ENTIRE TECH COMMUNITY: If you ignore issues faced by people who look like me in tech and want to silence voices - then you don't care about making it a place for everyone... You just want a pure sanctuary. Want unity? THEN HAVE MY BACK. SPEAK UP
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This is a *very* interesting line of research, optimizing for AI/human team collaboration, rather than ML-only accuracy. #MachineLearning
Excited to share a draft of our new work on human-centered AI! arxiv.org/pdf/2004.13102.pdf w/ @besanushi @ecekamar @erichorvitz @dsweld When an AI assists human decision-makers, e.g, by recommending its predictions, is the most accurate AI necessarily the best team-mate? (1/5)
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This is a very clever, thorough and doable technique for testing APIs. Thanks for the tip @techgirl1908!
When testing your APIs, verifying the response code is not enough, and we're much too lazy to write assertions for *every* property within the body. This is where Approval Testing really shines. 🔗 angiejones.tech/verifying-en…
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"Change is no longer something you manage in the moment, but something you must actively prepare for." My brilliant colleague @TravisJen explains how to plan for fast & hard-to-predict change via the discipline of Strategic Foresight. @SlalomSeattle linkedin.com/pulse/increase-…