"Eventually everything connects – people, ideas, objects. The quality of the connections is the key to quality per se." — Charles Eames

The architecture of information

I hate that Zoom now nudges me to let it take notes on all my meetings, including those happening in other platforms. It's a gross violation of my mental model of how these systems work. The fact Google Meet, WebEx, and whatever are different contexts is a feature, not a bug. The last thing I want is to cross the streams. I now have to quit out of Zoom Workplace all the time — and it takes forever to start up. (What is it doing?!) I've been late to a few meetings because of this. Really bad show.

"Impressing" through verbosity has always been undesirable, but at least it used to be expensive. Now it's cheap. Far from impressing anyone, it suggests you don't care, because both Claude and ChatGPT default to verbosity. If you want to impress me, give me three or four pithy yet insightful bullet points. Leave the verborrhea to the bots.

Slack's stream-based IA sucks for re-findability, especially in chatty projects.

The effectiveness of your work depends on the quality of your agents.

Much of my day-to-day work now entails AI agents. I pause every once in a while to reflect on what we're learning about the current project. Then, I ask agents to document key insights in their context docs. That way, we keep getting smarter about the project.