James Hillon (@jhillon) header
James Hillon (@jhillon) profile picture
Manchester / London
Joined April 2009
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James Hillon retweeted
.@jhillon asked James Daley of @FairerFinance his thoughts on data, AI and how it can be used in General Insurance Pricing yesterday at #ABIConf19 ow.ly/xTeK30nJWDD #insurance
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James Hillon retweeted
#Autonomousvehicles will revolutionise the way we live and work. So how ready is the UK compared to other countries? Download our 2019 Autonmous Vehicles Readiness Index to find out or grab a copy from our stand at #MOVE2019. ow.ly/G1uQ50lagXJ #Mobility2030
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Today @CMAgovUK publishes its response to a @CitizensAdvice super-complaint with a report on how to further protect consumers from unfair loyalty penalties
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James Hillon retweeted
Today we launch #30VoicesNextGen. We're giving a voice to the next generation of financial services leaders. Can you lend us the power of your voice? This is your moment. ow.ly/w5kh30mGpTx
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James Hillon retweeted
Join us in Manchester this Thursday for our latest training session 'Driving consistent CX – the role of measurement’ ow.ly/NYEv30mGwS7
James Hillon retweeted
The #30VoicesNextGen hunt is on. The future of financial services is yours. It’s time to have your say. Be heard. ow.ly/pOWa30mGkUD
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David Miller from @kpmguk on the steps firms should be taking now on pricing practices - 1. Ensure your strategy is clear and defines how you offer value for money 2. Get your governance and controls right 3. Ensure your approach to the use of data is fair #ABIMotor
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Critical time in regulation for insurers - looking forward to hearing from the panel on their thoughts. General Insurance pricing practices likely to be a key topic #ABIMotor
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Interesting discussion on use of data in insurance pricing and the difference between what is a) legal b) fair and c) expected by customers - does the complexity of pricing models undermine consumer trust? #ABIMotor
Motor insurance key issues - “entrenched” pricing practices that undermine consumer trust - such an important area for the industry to act on #ABIMotor
Steps to accelerate adoption of Autonomous Vehicles - 1. Education 2. Reassurance 3. Motivation (impact on quality of travel and economic growth) - Paul Geddes @DLGroupMedia #ABIMotor
Paul Geddes of @DLGroupMedia on autonomous vehicle technology - “anything that reduces the devastating effect of catastrophic accidents cannot come soon enough” #ABIMotor
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Motor insurers paying £23m per day in claims costs to support customers this year - the highest on record #ABIMotor
Looking forward to #ABIMotor conference today. Plenty of interesting speakers to hear from including @kpmguk David Miller taking about key developments in the regulatory landscape impacting insurers
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Making insurers treat their customers better is surely the right policy thetimes.co.uk/article/04463…
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This morning we are launching the 2018 Hampton-Alexander Review into improving gender balance in FTSE leadership @kpmguk amp.ft.com/content/9141e7ce-…
James Hillon retweeted
The 2018 UK Customer Experience Excellence Analysis, ‘Ignite growth: Connecting insight to action’ launches Tuesday 6th November. Sign up to the Customer Experience Excellence Centre to be one of the first to receive the report. ow.ly/lD9W30msnaL
Find out which global #fintechs topped our 2018 Fintech100 report. kpmg.com/fintech100
Insurers face inquiry over fears they exploit loyalty thetimes.co.uk/article/d0028…