Joe Lazewski

TTEC Digital has achieved the prestigious 2023/2024 @Microsoft Inner Circle award! 🎉 Read on in our press release: ttecd.co/44C09Ol #Microsoft #MicrosoftInnerCircle #CXoptimized

Looking for convenient self-service customer capabilities? Want to easily route customers to agents through an intuitive generative AI interface? Get started with Generative AI Agent for @GoogleCloud! ttecd.co/3Z56qB6 @Google #Google #GoogleCloud #generativeAI

We are thrilled to be named a Strong Performer in The Forrester Wave™: Customer Analytics Service Providers, Q2 2023! Check out the press release: ttecd.co/3qWezva @forrester #CXoptimized #Analytics #TTECDigital

We’re celebrating 8 years in the @Microsoft Inner Circle! 🎉 Every year at Microsoft’s Inspire conference, the top 1% of global partners are invited into their Inner Circle for Business Applications, a tier we've achieved annually for the last 8 years. ttecd.co/459vXuZ

The benefits of AI in CX are clear. Reduced costs, improved productivity, & increased revenue are big opportunities–but only if you're ready. Take our AI for Customer Experience Readiness Assessment to find out: ttecd.co/3qyby40 #AI #CXoptimized #AIreadinessassessment

More & more brands are enhancing CX to stand out from the crowd. We’ll give you the magnifying glass to see opportunities where you can introduce warmth & competence into CX, & show examples from organizations like @ChipotleTweets & @wyworkforce. ttecd.co/3qhDVmQ

"At TTEC Digital, we seamlessly connect the dots across all channels & facets of the contact center, helping the customer & agent, leading to enhanced CX and EX," says Marcy Riordan, Global Head of Analytics and Insights. #CXoptimized #TTECDigital #contactcenterdata #CX #EX

Ready, Player One? Meet your guide & unlock secret tools for cloud success in our Cloud Racers ebook. Start your quest (and download) here: ttecd.co/3rdygyo #CXoptimized #TTECDigital #pathtocloudsuccess

The race is on! Work through all 4 levels in our Cloud Racers ebook to unlock CX that delivers deep customer value and sets your brand apart with cloud contact center tech. Start your quest: ttecd.co/3rdygyo #CXoptimized #Genesys #TTECDigital

To be successful in today’s economy, you’ve got to invest in CX. Customers crave conversations that truly exude empathy & anticipate their needs. Our flipbook covers the power of conversation and much more. Dive in here: ttecd.co/46nFDTS #CX #CXoptimized #TTECDigital

As we conclude our time spent at #Xperience23, we want to thank our partner @Genesys for a great time in Denver. Thanks to all who stopped by our booth to talk about bold new ways to personalize CX! 🎉🙂 #aboldnewwayforpersonalizedCX #CXoptimized #CX #AI #customerexperience

Director of Product Management, Jarrod Brooks, and his session at #Xperience23 covered the ultimate agent experience hacks: automation, integration, and insight – and how they’re key to personalizing CX. @Genesys #aboldnewwayforpersonalizedCX #CXoptimized #CX

Marcy Riordan, Head of Data Analytics & Insights, just wrapped up a standing room only session at #Xperience23 about leveraging AI & journey analytics for unparalleled CX. Stop by booth P2 to continue the conversation! @Genesys #Xperience23 #aboldnewwayforpersonalizedCX

Just a few snapshots of last night's welcome reception at  #Xperience23. We're excited for all Day 1 has in store! Visit us at booth P2. @Genesys @TTECDigital #Genesys #TTECDigital #aboldnewwayforpersonalizedCX

The countdown is on! Join us next week at #Xperience23 for personalized CX insights and much more! Explore our breakout sessions and book a 1:1 consultation here: bit.ly/3IWNzRK @Genesys #Genesys #TTECDigital

Learn about the AI that’s been at the center of automating contact centers & improving CX strategies (conversational AI), as well as the new kid on the block grabbing all the headlines (generative AI) – and what each means for your CX plans. bit.ly/43DIZ2V #CXoptimized

Effectively using artificial intelligence (AI) & machine learning (ML) solutions in your contact center comes down to three things, according to Joshua Schairbaum. Learn more on how to drive better CX with AWS below. @AWS_Partners #AI #ML #ContactCenter #AWS #CXoptimized

The power? In your customer’s hands. Providing a great product at a great price is no longer a competitive advantage. A superior customer experience at every interaction—whether digital or voice—is key. Want your best-fit solution for CX? We got you: bit.ly/3zeiEuW

Welcome to our @avtex and @VoiceFoundry followers! With the strength of these CX organizations, we're now all one brand: TTEC Digital. Ready for CX optimized? We are! 🎉 #TTECDigital #CXoptimized