
VP Customer Care & Support at @Babylist. Formerly CX at @WineEnthusiast & @JetBlue. @SyracuseU & @DowlingCollege alum. Dad, wine lover, #avgeek & private pilot.
New York, NY
Joined July 2008
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Engadget posting that Limewire is acquiring Fyre is just such a tweet.
LimeWire acquires Fyre Festival, has vague plans to offer 'real experiences' engt.co/47GI6Mh
Back in my day, you had to do your own damn research. flightaware.com/live/iphone
Seriously, HOW does @Flighty just keep getting better and better with every release? 😍
Wow. Just tried @Delta Digital ID at @LGAairport and it was seamless. Had a “that’s it?!” moment as I got through security in under 1 minute. #GoodbyeClear
Successful day 1 at @Qualtrics X4 hearing from the best and brightest in the CX space. #QualtricsX4 – at Salt Lake City, UT
I’m told if I post this picture, @boxedwater will plant two trees. So here we are. #betterplanet 🌲 🌲
I’m ready @MeVictorE!
Full Self-Driving (Beta) V12.3.2.1 is now rolling out to @Tesla vehicles on 2024.2.7 for the first time!!
It’s happening! 🎉
I understand gate changes happen but @Delta needs to know that moving a flight from B22 to A11 to B47 at JFK T4 is absolutely insane. Do they know that’s a 40 minute walk…twice?!
I don’t make a habit of commenting on moves my former company makes, but damn I’m so glad this distraction is over.
BREAKING: JetBlue, Spirit ending $3.8B deal to combine after court ruling blocked their merger apnews.com/article/jetblue-s…
This is dumb journalism. It’s a software update to fix some font sizes. Give me a break, @Reuters.
Tesla to recall nearly all its US vehicles in largest-ever recall reut.rs/4bo2nWs
Readers added context they thought people might want to know
“This is a minor over-the-air software update that increases the size of the Brake, Park & Antilock Brake System (ABS) warning indicators.”
Link to the direct response from Tesla:
x.com/tesla/status/1…
So I told @ellenisthinking that I was going to wake up tomorrow and pre-order the Apple Vision Pro and she said it’s stupid and too expensive and I told her she takes all the fun out of things and let me tell you how to really lose all chance of getting buy-in from your wife.
I’m disgusted with @Clear. It took me longer to get through security than a friend without PreCheck or any sort of status. What am I paying for?
This is 100% the most accurate take on the state of X that I’ve seen!
This quoted post is unavailable.
The level of detail and transparency in this is communication GOALS.
UPDATE: 6 p.m. Pacific, Oct. 23 Alaska Airlines Flight 2059 news.alaskaair.com/alaska-ai…











