Founder of https://nitter.gq/t.co/5LVrpGAV8Z. Previously built @TalkTo which was sold to @Path and then @KakaoTalk. Occasional blogger @inc
Boston, MA
Joined May 2009
- Tweets2.3K
- Following416
- Followers421
- Likes829
Jonathan Steiman retweeted
I wasn't there when you were born, but I witnessed how you grow and bloom. Keep growing.
Happy Anniversary!
I'm forever grateful to be a part of the @Peak_Support family for years, and still counting.
Cheers to 5 years, and beyond!
#PeakSupportTurns5
#PeaskSupport
Jonathan Steiman retweeted
As the world needs remote fulfillment, we are taking the leap with a product launch. If you have small- to medium-sized products and you're looking for a new fulfillment model connect with us. #fulfillment #ecommerce
hubs.ly/H0qlnH-0
Jonathan Steiman retweeted
#QualityAssurance can help #customerservice & #customersupport teams be more thoughtful about their performance and find areas to improve on.
Read our blog now as we share 8 #QA #tech tools that will help keep your #customer interactions best-in-class.💯
hubs.ly/H0qmdm-0
Jonathan Steiman retweeted
How do you create a strong #culture with a partially or entirely remote team?🤔
Read our article today as Peak Support #CEO @jonsteiman breaks down the five key components of #CompanyCulture when building a #RemoteTeam.👍👍hubs.ly/H0nPrML0
#tuesdaythoughts #remote
Jonathan Steiman retweeted
A letter from our CEO @jonsteiman about #COVID19 and how we are handling it at Peak Support #tuesdaythoughts
hubs.ly/H0p1-xL0
Jonathan Steiman retweeted
Should you build your #customersupport team in-house, or hand it over to a specialist?🤔
Read our article today as we outline the benefits and limitations of working with a #customerservice #BPO.👍
#CustomerExperience #BusinessProcessOutsourcing hubs.ly/H0mRHt70
Jonathan Steiman retweeted
If you really want to grow beyond your competitors, you have to do more than replicate well-known best practices - you have to #innovate.✔️
Read our blog now to learn more about how you can innovate your #customerservice offerings.
hubs.ly/H0lYN7L0
Jonathan Steiman retweeted
If you're looking for a reliable outsourcing partner who knows exactly how to manage quality at high volumes, you might want to watch our brand new video where @amanadvani, @hannahsteiman and @jonsteiman explain what Peak Support is all about. 👇 hubs.ly/H0lLGH10
Jonathan Steiman retweeted
What are the best tools for live chat support? 🤔
To answer the question, we went ahead and listed the pros and cons of 7 popular chat software. hubs.ly/H0lDD_R0
Jonathan Steiman retweeted
The only thing preventing you from being the leader you dream of is just taking 100% responsibility for everything going on around you.
(Keep in mind that is just 100% and not more than 100%)
Jonathan Steiman retweeted
Catch @Peak_Support COO @hannahsteiman at the @supportdriven Expo in Portand, Oregon from July 11-12, 2019. She's going to be doing a workshop on the leadership presence session from Peak Support's Emerging Leaders Program. #sdexpo hubs.ly/H0jKBfh0
Jonathan Steiman retweeted
Sure remote workers can help you knock out some nice projects. But can they really form the backbone of a great company culture? According to @jonsteiman, they sure as hell can. Here’s how to do that, courtesy of @Inc. bit.ly/2HTT9qg
Jonathan Steiman retweeted
One of the reasons people have told me they’ve quit their daily gratitude journal is because it feels repetitive after a while.
It’s a fallacy of our modern society that we only value the new and exciting. It’s great to be thankful for the same things every day.
Jonathan Steiman retweeted
If you think something positive about someone, you should tell them. It is the easiest and cheapest way to create value that exists in the world.
Jonathan Steiman retweeted
Every one of these U.S. tech companies was founded by 1st or 2nd generation immigrants:
Apple
Google
Amazon
Facebook
Oracle
IBM
Uber
Airbnb
Yahoo
Intel
EMC
eBay
SpaceX
VMWare
AT&T
Tesla
NVIDIA
Qualcomm
Paypal
ADP
Reddit
SlackHQ
WeWork
Stripe
Cognizant
Intuit
Optimism at #DLD19
