Jo Packer (@jujupacker) profile picture

Observing, learning, designing, prototyping. leading. UX Director at Arm. Ex Songkick, Flow, Cambridge University and Bravi (Brazil).

Cambridge, England
Joined August 2008
Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)Photo by Jo Packer (@jujupacker)
Tell us what you think about Arm Developer 💬 Have you used our Arm Developer site recently? We'd love to understand how we can make it better for software developers. Have your say in our 5-minute survey. Take the survey: 👇 survey2.medallia.eu/?Develop…
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Attention Developers: Your feedback is important to us. This 10-15 min online study will help us understand how people navigate our developer website. Participating will enter you into a drawing w/ a chance to win a @Raspberry_Pi Starter Kit! Start here: bit.ly/3kLGk05
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A message to Europe, this morning on the White Cliffs of Dover. Sound on.
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Climate protesters took to the river against inaction over climate breakdown and water scarcity. #ExtinctionRebellion
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“Gut feel and instinct, comes from exposure to customer needs, customer pains…” - @robwalling buff.ly/2U02EXp #ux #userresearch #prodmgmt #ResearchOps
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Jo Packer retweeted
A very elegant summary!
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It would be fantastically British to revoke A50, put the kettle on, apologise to our neighbours for all of the fuss and then vow to never speak of this embarrassment again (except when someone gets drunk at Christmas) 🇬🇧 🇪🇺
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Jo Packer retweeted
We’re hiring a Digital Marketer! Ideally someone Sydney-based and full time, but we’re very flexible and can accommodate remote people and/or part time. Check out the job description for more info. dovetailapp.com/company/care…
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Deployment of alternative energy sources is essential to fight climate change. See how @Stanford scientists have brought together #ML, satellite images and data in a project set to help the U.S. on its way toward a more solar-powered and sustainable future bit.ly/2rRxDsm
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The @ONS website user research scores for the year are in. 43 rounds of face to face research 2000 online research participants 7403 miles on a train 1 genuinely user centered statistical website team
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Join us for an interactive session on how to design better for visually-impaired people, on 1st October at @BradfieldCentre with Yannis Psomadakis and Tim Murdoch from @WayfindrStd #camusability #accessibility meetup.com/Cambridge-Usab…
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Research smarter not harder. James Lang from Google shares some great tips at #uxcam
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How Facebook can better fight fake news: With a user-driven content review UI where diverse FB users can flag potentially false media links & videos -- saving the company countless hours of content review while immunizing it from bias accusations. Read: medium.com/@caseorganic/how-…
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Local government services were under severe pressure when I worked as a civil servant more than 8 years ago. I can't imagine the impact Brexit will have, but these FOI requests give some clues.
BREAKING: In a major Freedom of Information project @SkyNews has obtained dozens of Brexit Impact studies conducted by local councils around the United Kingdom The Brexit files show a picture of councils exasperated by central government and scrabbling to make contingency plans.
Jo Packer retweeted
Oh, this is brilliant. Can we have something similar for large-scale website architectures please.
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Get some tips for planning and running design critiques in this #uxcam lightning talk by @wapadam: Design critique 101 - why, when, where, what, who and how bit.ly/2Kijc8i #uxconference
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My book, Practical Empathy, is not about emotional empathy. It's about cognitive empathy, which is far more valuable to product work. It's available in audio, print, and digital. It's worth the read. buff.ly/2GjkMbj
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Are you attending the Integrative Bioinformatics 2018 conference @Rothamsted #IBUK2018? Are you skeptical about the value of #uxdesign in #bioinformatics? Come to my #ux talk tomorrow to see the light cc #uxlifescience
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I'd say that lots of people who *do* customer interviews haven't gotten to this tipping point yet either... too many closely directed, product centric questions, not enough encouragement to open up and tell stories of real experiences. nitter.gq/johncutlefish/status/9…
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Design like you're right, test like you're wrong.
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