Kate Elizabeth Orgera

FanFiction.Net is serving millions of active readers/authors world-wide and a fictional site hosting stories and poetry. We have a very strict policy on sexual content and sexual content related to child abuse. On July 12th, @GoDaddy deactivated dns-resolution for our domain due to a dozen links of fictional content they deemed broke their "ChildAbuse" policy. Godaddy sent the dozen links to us on July 9th. Our human staff between July 10th 6PM-10PM PST time validated every link and removed the content that broke our policies regarding sexual abuse content. The list even contained a link that contained no sexual abuse of any kind. That why we human verify every abuse report. We officially replied to Godaddy on July 12th even though content was removed on July 10th. Yet on July 12th, our FanFiction.Net domain was disconnected from the dns eco-system, with zero notification/communication, causing 100% operational disconnection including email, website, app login, etc. Our staff called in to Godaddy on July 12th and was assured 24 hour reply. It has been more than 24 hours and we are still getting no response. @Godaddy, please expediate the review process so we can get dns back again. Again, we received zero communication on the dns deactivation and our communication is limited to [email protected] email which we have replied to on July 12th, and July 13th via multiple emails. To our users, please be patient as we work hard to get this resolved but as detailed above, this is entirely out of our control at the moment. If you personally know anyone at @Godaddy, please help us and let them know to expediate this matter and establish bi-directional contact with us. @GoDaddy @GoDaddyHelp @GoDaddyPro