Klaus is now Zendesk QA! Head over to @Zendesk for the freshest quality assurance updates.
Joined February 2018
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Klaus is now @Zendesk QA! Get to know all the latest on AI-powered quality assurance right here: zendesk.com/service/quality-…
Klaus joined the Zendesk family in February of this year. As many of you will have anticipated, this means that the quality tool you know & love is being fully embraced by the Zendesk product family.
✨ We are now Zendesk QA ✨
Read more: buff.ly/3U1XURl
Klaus retweeted
👀 If you use Zendesk, make sure to save 30 minutes on March 5 for this: zdsk.co/3T6DBTz
Get your product questions answered live, and learn about:
💡 @klausapp and @tymeshift, our latest WEM solutions
🤖 #ZendeskAI advancements
🔐 New data privacy and security features
Klaus retweeted
🐈Deal closed! Ready to drive exceptional #CX on a global scale: @klausapp, AI-powered QA specialist has now officially joined the portfolio of @Zendesk. Klaus is the perfect showcase for 🇪🇪’s startup DNA! 👉 @techcrunch techcrunch.com/2024/02/13/ai… cc. @icebreakervc, GFC, @creandum
Get ready to purr-fect your support game: Klaus is now officially a Zendesk company 🐾
🎉 It’s official, @klausapp joined the Zendesk family: zdsk.co/3HNlMlM
The AI-powered quality assurance platform allows users to automate QA across 100 percent of customer support interactions, identifying gaps and improving overall quality of service at scale.
Paws for a moment – we’ve got some exciting news to share 🐾
Klaus has entered into an agreement to join the Zendesk family! This acquisition is a giant leap toward revolutionizing how we handle customer interactions.
Artificial intelligence 🤝 Personalized customer experience
🎯 We’re excited to announce Zendesk intends to acquire @KlausApp, the industry leading AI-powered quality management platform: zdsk.co/4aMqyNS
Klaus retweeted
Portfolio insights 🇪🇪: How to scale support in a growing SaaS company? @k6iva, co-founder @klausapp supports companies like @pipedrive @boltapp @glovo to drive revenue by quality customer service via @AdvanceB2B podcast🎧👉advanceb2b.com/thegrowthhub/… #EstonianMafia #EuropeanTech
Klaus retweeted
“One thing I’ve been saying for many years is that in SaaS, customer support is actually sales and marketing in disguise.”
—@k6iva, @klausapp
More from Martin Kõiva, CEO at Klaus, in this episode.
➡️ hubs.la/Q02bk6Mm0
Hi friends, we need your help 👋
We're creating our fourth-ever Customer Service Quality Benchmark Report with @Intercom, @AssembledHQ, and Support Driven.
Can you take our short survey? eu1.hubs.ly/H05Z2wr0
You'll be entered to win Klaus swag!
#customerservice #CX
Klaus retweeted
No cap - the #CCWVegas Expo Hall will be epic! 🧢
Set your alarms for 10am Wednesday as we officially open the doors to a world of #CX learning and networking inside #CaesarsForum. ⏰
#CustomerContact #CallCenter #CustomerService #events #Vegasevents
Klaus retweeted
Yesterday's meetup in Tallinn was fantastic, we had a great time! Thank you to all the speakers - Dan Renwick, @Agur @Pipedrive, Mervi Sepp Rei @klausapp, Taivo Türnpu Fairown, Juan J. Borras, @outvio and @Revolgy . We look forward to the next time! #latitude59 #revolgy
Klaus retweeted
“One thing I’ve been saying for many years is that in SaaS, customer support is actually sales and marketing in disguise.”
—@k6iva, @klausapp
More from Martin Kõiva, CEO at Klaus, in this episode: hubs.la/Q01Jl-YT0
Klaus retweeted
📣 Support teams, listen up! We're partnering with @tymeshift and @klausapp for a game-changing webinar on Boosting CX with Internal Docs. Anouk, Paule & Riley will be there to share expert tips. Secure your spot now and level up your support game! 👊 #CustomerSupport #Webinar
💫 30 Most Influential People in Customer Service 💫
Does someone you know deserve recognition?
Endorse a peer, someone leading the way in CX, or a company that goes above & beyond regarding customer support.
Nominate here ⬇
buff.ly/3nz9maA
#customerservice #CX
4/5
"It's critical to eliminate points of friction by providing our customer service employees with all-in-one communications systems to ensure we're setting them up for success + letting them focus on what matters: the customers."
Michael Haske (@RainmakerYoda)
CEO, Aircall
5/5
Download now to see how your #customersupport team matches up!
📈 Get the report here: eu1.hubs.ly/H02_D-p0 📈