Mark Slatin (@mark_slatin) header
Mark Slatin (@mark_slatin) profile picture

Mark Slatin

@mark_slatin

Empowered CX

 Lewes, DE
empoweredcx.com
Joined June 2022
  • Tweets12
  • Following13
  • Followers5
2Media
Photo by Mark Slatin (@mark_slatin)Photo by Mark Slatin (@mark_slatin)
linkedin.com/posts/markslati…
Delighted Customers Podcast - Authors | Mark Slatin, CCXP | 22 comments

Delighted Customers Podcast - Authors | Mark Slatin, CCXP | 22 comments

Want Expert Advice on Customer Experience? Let's face it, transforming culture to enrich the lives of customers is hard work. As I look back over the first 48 episodes of The Delighted Customers...

linkedin.com
12
open.spotify.com/episode/7nX…
I am speaking at CX Forums DC Experience Summit. Please check out my talk if you're attending the event! @CxForums #CX #NPS #UX #XM - via #Whova event app
Image from Mark Slatin (@mark_slatin)
1
4
⁦@JonPicoult⁩ nailed it! linkedin.com/posts/activity-…

#delightedcustomerspodcast | Mark Slatin, CCXP

Jon Picoult shares insights from his new book on the #delightedcustomerspodcast.

linkedin.com
1
linkedin.com/posts/markslati…
#deliveringhappiness #zappos #cxstrategy #customerexperience #amazon | Mark Slatin, CCXP | 12...

#deliveringhappiness #zappos #cxstrategy #customerexperience #amazon | Mark Slatin, CCXP | 12...

Delivering Happiness 2.0 - Behind the Scenes Look at Zappos In 2009, Amazon bought a start up shoe company that broke the mold by selling entirely over the internet . It differentiated solely on...

linkedin.com
I am speaking at CX Forums DC Experience Summit. Please check out my talk if you're attending the event! @CxForums #CX #NPS #UX #XM - via #Whova event app
Image from Mark Slatin (@mark_slatin)
1
linkedin.com/posts/markslati…

“Yes, and…” “Yes, and…” isn’t just a fun technique in the world of improvisation, it’s the very...

“Yes, and…” “Yes, and…” isn’t just a fun technique in the world of improvisation, it’s the very pillar.   The idea behind the “Yes, and” technique is following: Person A suggests something or...

linkedin.com
Load more