Mica Scotti Kole (On Hiatus)

My @Airbnb Nightmare: A Saga. 🚨PLEASE SIGNAL BOOST!🚨 1. Bloody prints on a light switch. 2. A giant LIVE cockroach. 3. Mold & hair. 5. Accused of "staging" this, despite photo evidence. 6. Host and AirBNB both refuse refund. 7. Not even allowed to leave review. part 1/?

Last note: the fact the @AirBNB host said “I’ll get you a refund” and then immediately lodged a complaint against us tells me this isn’t the first time he’s done this. Changing listing location just for @DragonCon is scammy too, tho I can't prove that happened. #airbnbust

Final @airbnbust post: WHY WOULD WE STAGE IT?! Had to pay MORE for hotel. Almost got stranded. Plane/train/bus/walk to get there. So fun! Catch a live roach? Bleed on light switches? Mold the walls? No proof from host. Just why?! Shame on you, @AirBNB & @GENERALI. part 12/12

See below for link to the @AirBNB. I'm still shaking mad. Delusional host walked off with our $900 and we got nothing despite loads of proof. Here's hoping @Chase has my back on the credit card chargeback... @DragonCon-goers, avoid AirBNB. part 11/? airbnb.com/rooms/86225879090…

Worse? I HAD @AirBNB TRIP INSURANCE! It doesn't cover this! (@GENERALI was insurer. You suck.) So ZERO recourse for customers when they have an #airbnbust, even when we have photos, time stamps, insurance, and manners! WTF? And yes, the listing had 4.67 stars. part 10/?

And this is the SHORT version of the #airbnbust! There's more. Hair all over (not ours, tho we did shower & leave some after). Dirty rag, used flosser. Broken/moldy patio furniture. Host said he filmed/photo'ed us w/o consent! @AirBNB does not protect its customers. part 9/?

Tell me @AirBNB, why stage a LIVE roach, bloody prints, & MOLD (try staging mold!!!) just to be stranded in a creepy neighborhood in Atlanta? I sent time stamps/pics proving EVERYTHING. We did toss one bug, then take it out of trash to photo it. That's all. part 8/? #airbnbust

My #AirBNBbust (TLDR: @AirBNB doesn't protect customers from bad actors): 12. @AirBNB said only the host could refund us (WHAT???). But they were happy to refund us what they could... $8. Out of $900. 13. Deleted our VERY HONEST review because it was "retaliatory." part 7/?

My @airbnbust con't: 10. Host accused us of "staging" the whole thing. Claimed pics/videos of us doing this but never provided them. Never professional, now unhinged. 11. Compiled a 39-page doc with time stamps/pics to fight for the refund w/@AirBNB). Took 3 hours! part 6/?

My #AirBNBbust (never use @AirBNB!!!): 7. Instead of refunding, host filed a noise complaint against us. We'd been there 1 hr, no neighbors even there. 8. Fought that, opened complaint with AirBNB. 9. Stranded & VERY lucky to find a hotel during busy-af @DragonCon... part 5/?

My #AirBNBbust in detail (screw @AirBNB): 6. We cleaned up a dead bug (didn't find roach yet), showered and sat in bed because we'd come off an airplane, train, bus, & hot walk (summer in Atlanta). 7. Found huge "dead" roach. Then it moved. 8. Was promised refund. part 4/?

My #AirBNBbust in detail (screw @AirBNB): 3. Host insulted my intelligence when I had trouble with the unintuitive lockbox. Not helpful. 4. Walked in to find bloody prints on the light switch. 5. Told host with pics. Was accused of saying "absurd" things, aka lying. part 3/?

My #AirBNBbust in detail (screw you, @AirBNB): 1. Listing said 7-minute walk to @DragonCon, but when I arrived, it was a 24 minute drive away. This could be my mistake but I suspect a scam. 2. Found the outdoor furniture (pictured in the listing) to be moldy & broken. part 2/?

Woot woot! Go Willie! It only takes one!