Replying to @bookingcom
@bookingcom I have just booked accommodation via your site. *Money has been taken from my credit card* but when booking there was a 'we had problem taking your payment'. I have had no confirmation email and am in limbo. Please help!
Are you going to help me @bookingcom? No one has resolved the issue and you have quite a lot of my money and there has been no booking made!!
Ordered three burgers and fries at @shakeshackUK on Monday night. When I went to collect was told they had "run out" of ketchup. I said to the manager "There's a Sainsbury's 5 mins down the road, why don't you just go and buy some?" – but he just looked at me blankly.
Because I live in London, whenever I'm in another town and parking on the local high street is FREE it just seems AMAZING.
Talk about semantics. Complaining to @LNER online (via chat) about a lack of catering on a train and told I have to email "customer relations". "Aren't you customer relations?", I ask. "No, we're customer services". 🙄
If anyone's interested, @LNER gave me £22.50 compensation per ticket when I complained no catering *at all* when travelling first class!
.@VirginHolidays are supposed to be refunding me for a holiday that didn't happen. They said it would take "up to 45 days", which is a long wait. Now (on day 41) I get an email saying "we can’t confirm what the timescale for your refund will be right now"! Unacceptable.
.@Morrisons when is your website going to be working? It has been down for 3 days!?
Struggling at the barriers for the @HeathrowExpress with two bags, a cup of coffee etc. Manage to show staff member tickets on phone but he insists we scan them in one by one before we can be let through. Unnecessary- they always check tickets on the train, anyway. 😕
Three DRS zones at @F1GPCanada and no overtaking within the top 6! Feels like Monaco!! #procession @MBrundleF1 ?
So @thameswater force water meters on you but their online system has been down for 2 WEEKS!! No comms and a stupid ‘try again soon’ message
Sunroof is slightly jammed in my 10-year old mini. @MINI tell me a new sunroof frame will cost £2,600 + £600 labour. Not a joke, apparently.
Dear @sainsburys your new self-service till software is rubbish because it doesn't ask you if YOU WANT TO USE YOUR OWN BAG.
Rubbish service from @LondonMidland.12.34 to Birmingham sat on platform for 20 mins and they can't be bothered to open doors until 12.34!!
Just found - and nearly ate - this black bit of plastic found in the 'organic' @dorsetcereals muesli
Having watched F1 most of my adult life, I don't remember watching a race with NO overtaking! #RussianGP #dull




