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Admirable traits of strong leadership: 1. Humility - a beginner’s mindset that is open to new ideas and less judgmental. A mindset free of prejudice. A quiet mind that values actions and impact above words. 2. Honestly - radical transparency with grace and dignity. The ability to give feedback without causing resentment is a superpower. The ability to admit mistakes quickly and to ask for forgiveness. And a willingness to show vulnerability. 3. Self-awareness (situational awareness) - reading the room and balancing one’s contributions to ensure a value exchange that benefits all. Knowing when to speak and when to listen. Knowing that given a choice of being clever or kind, being kind is right choice. It is balancing ambition with value. 4. Sense of humor - do not take yourself too seriously and stay accessible. Show passion and ambition but not at a cost to others. Make people comfortable and at ease. Laugh loudly but welcome humor with open arms. But not at the expense to others. Happy people smile more. 5. Active listening (hear the unsaid and listen with your eyes) - if you are waiting for a pause, so that you can speak, you are not truly listening. And the most important part of listening is the ability to hear the unsaid. Sometimes the best way to support and help others is to give your undivided attention. 6. Interest in others (empathy) - be interesting first. The goal is to leave people better than when you found them. Everyone you meet knows more about something than you do. Care more about the people around you. This is my definition of servant leadership. 7. Generosity (giving) - the coolest people I know are unselfishly generous with their time and knowledge. Give more than you take. And give without expecting a get. The strongest leaders give more than they take. Takers may end up with more, but givers sleep better at night. 8. Intellectual curiosity -learn to search for the grounded truth. And be willing to change your mind when the facts and the truth contradicts your prior beliefs. The strongest leaders are lifelong students. And also lifelong teachers. Start with 4 word: what do you think? 9. Good manners - be nice and polite to all. This may be life’s biggest hack. Say ‘thank you’ and ‘please’ more. Hold doors a bit longer. Do not interrupt people. Do not brag. Do not shout or speak poorly of others. Be a good person, but do not waste time trying to prove it. 10. No sense or entitlement - the world does not owe you a thing. The best people that I know are not chasing compliments or validation. Learn to fight for your happiness and do it with dignity, optimism and grace. Fall in love with the work, not the praise. 11. Positioning for shared success - In a celebration, lead from the back. In a crisis, lead from the front. In the company of someone that has a better idea, follow first. Leadership is all about positioning and standing in the right places. 12. Legacy of servant leadership - The best leaders leave everything and everyone better than when they found them. You will be remembered by how often you helped others achieve their goals. 13. Grit and persistence - Some things are hard to teach: sense of urgency, critical thinking, creativity, customer empathy, team commitment, humility, unselfish giving, judgement, grace and dignity, positivity, optimism, bias towards results, active listening; Strong leaders teach the hard stuff.

The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts. —Bertrand Russell