It’s a massive goodbye to Vertu BMW - I’ve put a deposit down on a new (to me) car. Entering my Volvo era.
Not impressed that I sat in the @o2uk presale waiting room and then the queue for the @BlackSabbath show only to find there were no accessible options. Zilch. Nada. They were an option on the artist presale yesterday. Have they all gone already @ticketmasteruk?
Had a non-response to my complaint to @VertuMotors @bmw to which I’m considering my response.
But it’s nice to know that the business manager is glad the gearbox failure didn’t happen in a more dangerous situation, which could have been fatal.
Car has been collected and I’ve sent a formal complaint to @VertuMotors and @BMW_UK. Within 2.5 hours corporate Vertu had passed the complaint to my local Vertu who emailed possibly one of the most patronising responses I’ve ever received. It basically reads…
Car has been collected and I’ve sent a formal complaint to @VertuMotors and @BMW_UK. Within 2.5 hours corporate Vertu had passed the complaint to my local Vertu who emailed possibly one of the most patronising responses I’ve ever received. It basically reads…
I have had an email from @vertumotors @BMW_UK…
It appears that “NSF output shaft not fully engaged into diff…shaft has pulled circlip out part of the way…no oil loss…no damage to teeth…suspect wear to circlip” Isn’t it amazing that another part has failed so soon…
… ‘well, it’s difficult to diagnose faults, but we have given you freebies’ the freebies being refitting the gearbox that didn’t need taking out in the first place and carrying out my brake fluid service which I didn’t authorise. I have zero confidence that…
Not understanding car jargon, I asked for layman’s terms - got sent another load of jargon and this image - I don’t know one end of an engine from another, so this is of little help. Any car people want to tell me what I’m looking at?
I have had an email from @vertumotors @BMW_UK…
It appears that “NSF output shaft not fully engaged into diff…shaft has pulled circlip out part of the way…no oil loss…no damage to teeth…suspect wear to circlip” Isn’t it amazing that another part has failed so soon…
I have had an email from @vertumotors @BMW_UK…
It appears that “NSF output shaft not fully engaged into diff…shaft has pulled circlip out part of the way…no oil loss…no damage to teeth…suspect wear to circlip” Isn’t it amazing that another part has failed so soon…
There is an update to my @BMW_UK update. Replacing the vibration dampener seemed to solve the noise in the engine. However, after having the car back for 3 days and driving a total of 45 miles. The gearbox has just totally died. No forward, no reverse, no flappy paddles…
Also, I have a health condition that is exacerbated by stress. You cannot imagine the amount of pain I’m currently in
There is an update to my @BMW_UK update. Replacing the vibration dampener seemed to solve the noise in the engine. However, after having the car back for 3 days and driving a total of 45 miles. The gearbox has just totally died. No forward, no reverse, no flappy paddles…
There is an update to my @BMW_UK update. Replacing the vibration dampener seemed to solve the noise in the engine. However, after having the car back for 3 days and driving a total of 45 miles. The gearbox has just totally died. No forward, no reverse, no flappy paddles…
I have an update on my @VertuMotors @BMW_UK saga.
I authorised the removal of the gearbox prior to Christmas which they did and they found no issue with the torque converter and concluded it was most likely an internal failing in the gearbox which would require a replacement…
I have an update on my @VertuMotors @BMW_UK saga.
I authorised the removal of the gearbox prior to Christmas which they did and they found no issue with the torque converter and concluded it was most likely an internal failing in the gearbox which would require a replacement…
I had the EGR replaced on my car last month as part of the @BMW safety recall and the engine now sounds horrendous. Took it for a spin to see if it was something that would pass. It didn’t. Tried to get it booked it but the earliest date the call centre could give me was 29/12…