We're here to help you with any questions you have about @paperlesspost, M-F 10-6 ET. Site status updates can also be found at https://xitter.cf/t.co/buhKt5TEuJ

New York, NY
Joined July 2011
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Replying to @karliirove
Hi April! We are happy to help make sure your invites are sent. Can you please DM us your account email, and we can help from there!
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Replying to @RealBoBurns9
Hi Dean-Thanks for reaching out and so sorry for the trouble! If you can send us an email at [email protected], we are happy to help!
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Hi there! Sorry for any difficulty you're experiencing. We're here to help, can you message us with your account email, and we can help troubleshoot from there!
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Hey Marci! We're here to help. Please DM us your account email and we can help from there!
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Hi there! We're so sorry for the trouble. Can you please DM us your account email address and we can resolve this right away! We're here to help!
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Thanks for flagging! Feel free to forward any phishing emails to [email protected], and then mark as spam/junk within your email account.
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[status] Monitoring: We have remedied the text issues, which are now sending to recipients, and will continue to monitor the site. stspg.io/nk1bxr6f8488?u=tjnq…
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[status] Identified: We have identified the cause of the text issues and will keep you posted once a solution has been implemented. Thank you for your patience. stspg.io/nk1bxr6f8488?u=2kk0…
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[status] Investigating: We are currently experiencing an issue that is preventing SMS messages from being delivered. We are investigating the issue and will resend any affected messages once the issue has been resolved. stspg.io/nk1bxr6f8488?u=369r…
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[status] Monitoring: Now that Amazon Web Services (AWS) have stabilized, the issues affecting sending, saving, and loading on our site have been resolved. All systems are now operating normally, and we will continue to monitor. If you… stspg.io/klx0x7vznj71?u=wzft…
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[status] Identified: We are experiencing intermittent site outages due to an upstream vendor issue. More upstream information is visible on the AWS status page here: health.aws.amazon.com/health… Our apologies for the inconvenience. We wi… stspg.io/klx0x7vznj71?u=dp5w…
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Replying to @Destineeee15342
Hi there! So sorry to hear about this, could you please DM us your account email address, we would be happy to take a look and get this resolved~
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Replying to @sachpatro97
Hey @sachpatro97, thanks for reaching out. If you DM us, we can help you resolve any issues you may have. We look forward to hearing from you!
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[status] Investigating: Attempts to save changes to Flyers on our app & mobile web may fail. We are currently investigating this issue to find a fix. In the meantime, we recommend accessing your Flyer from our desktop site. stspg.io/jmglw4258tgw?u=6yxw…
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Hi Nate — Paperless Post isn't able to access your contacts, or any other aspects of your Google account, without your prior permission. You can revoke this permission at any time via myaccount.google.com/connect…
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Replying to @milktea_matcha
Hi Lena, The issue is resolved now — if your event is still stuck in sending, please reach out to us at [email protected] and we can take a closer look!
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