Foxes vs. Hedgehogs: How Conversion Marketers Think bit.ly/1LhygMy by @preact
Preparing your clients for future QBRs is as important as the QBRs themselves [infographic] bit.ly/1LfWUfw
Intriguing read by @PTetlock on "Superforecasters"...folks who excel at predicting future events. Economist writeup econ.st/1jKsVGv
Need some weekend reading? #CustomerSuccess book recs from the Preact team #SaaS #books bit.ly/1W5slRH
First educate everyone on the basics, then get users to engage with the product #SaaS #Onboarding #CustomerSuccess bit.ly/1EG9kAY
Super excited to be sponsoring @saastr annual. Yes, it's 5+ months away. See you there @jasonlk. #SaaS #CustomerSuccess
Tailor your live trainings to your audience to onboard like a beast #SaaS #CustomerSuccess #Onboarding bit.ly/1EG7dgt
5 #CustomerSuccess Hacks to Grow Your #SaaS Business Like Crazy via @saascribe @NikkiElizDemere bit.ly/1iMkB93
Launching a New #SaaS Product? Avoid These 4 Common Mistakes via @saascribe @kylechristensen bit.ly/1OA6qQc
No MBA Needed. 6 Lessons from Successful #Tech #Entrepreneurs via @Inc @samuel_quincy bit.ly/1PoNQsu
The best part of #onboarding guides & videos? Customers can use them when you’re not there #SaaS #CustomerSuccess bit.ly/1LPGUUw
Have a case of the Mondays? 7 tips to increase your productivity at work via @entrepreneur @KirstinkMarquet entm.ag/1UVPinR
We Sorted Through Them So You Don't Have To. 5 Killer #CustomerSuccess Book Recs bit.ly/1P4etD1
Looking to get your #CustomerSuccess team focused? Download our CS plan template. #customersuccess
bit.ly/1KgaQZu
Learn from the best. 18 Lessons from the World's Top #SaaS #Entrepreneurs via @hnshah @alexmturnbull bit.ly/1Kg7XIa
To better understand your #customer, make use of behavioral data #SaaS #CustomerSuccess #churn bit.ly/1JsILeV
You only get 1 shot at a first impression. Make sure you onboard with clear goals #SaaS #CustomerSuccess #Onboarding bit.ly/1EG6rQw
Time to put down your beach read and pick up one of these #CEO book recommendations via @johnrampton @Inc bit.ly/1OdeWV9


