Canadian AI company building industry-specific applications. Focused solutions for real-world challenges.
Toronto, Ontario, Canada
Joined January 2016
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Clinic owners and health administrators: which job would you hand to AI first?
Phone booking, intake forms, appointment reminders or note drafting?
And what would you need to see before trusting it? #DigitalHealth
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CloudMD AI is our healthcare platform for clinics.
The early value is unglamorous: intake, scheduling, reminders and patient messages in English and French, linked to the systems a clinic already runs.
The goal: shorter phone queues, more staff time for patients. #HealthcareAI
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Fleet tracking shows where vehicles were. Flockentis, on SHIFT AI, plans before dispatch: it weighs 10+ factors, offers Plan A, B and C, and flags jobs that can't be done, and why. UK proof of concept underway.
accessnewswire.com/newsroom/…
CSE: PAI | FWB: 7IT
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Fair worry. The fix isn't less technology, it's technology that fails safe.
When a feed drops or a sensor goes quiet, dispatchers should still see the last good plan, know what's stale, and have a clear manual fallback.
nitter.gq/FreightWaves/status/21…
Is the trucking industry too reliant on complex technology? When you have that many interconnected layers, your entire business can be brought down by a single glitch.
If one sensor fails, or if a database gets disconnected, the entire system can collapse, leaving a small trucking company helpless and "lost in the tall weeds" for a long time.
Fleet managers: what share of your tire spend is reactive (blowouts, roadside) vs planned (wear thresholds, retreads, seasonal swaps)?
Curious how teams decide when to pull a tire early.
Federal budget day in Ottawa.
For applied AI selling into transit, fleets and clinics, the measure that still matters most is procurement: can a Canadian city buy Canadian AI the way it buys buses and software?
nitter.gq/BetaKit/status/2118102…
Wednesday’s BetaKit Newsletter sets the stage for what #CDNtech expects in tomorrow’s federal budget.
Plus:
🪙@binance’s $6.3-billion cautionary tale
⚡@GeneralFusion founder steps back
🌊Tech leaders see opportunity for Canada following US midterms
betakit.com/what-does-a-budg…
Thursday's federal budget is expected to focus on entrepreneurs.
For Canadian applied AI companies, what would move the needle most: easier public procurement, compute, talent, or capital? #CanadianTech
nitter.gq/BetaKit/status/2117376…
.@FP_Champagne says Thursday’s federal budget will be all about entrepreneurs. We take a look at what that might mean.
CloudRep.ai is our AI for voice, SMS and chat. The question operators ask most: which channel first?
Our view: start where you lose people today, usually missed calls. Add text and chat once handoffs to your staff run smoothly. #VoiceAI
Salesforce buying Cresta says voice agents have moved from pilot to core customer service.
The test for buyers hasn't changed: did the call get resolved, and did the ticket, booking or record get written back? Judge vendors on that, not on demos.
nitter.gq/salesforce/status/2117…
We’ve signed a definitive agreement to acquire @Cresta, bringing advanced voice agents and conversation intelligence together with Service Cloud.
Connecting every customer conversation to what matters: resolution, retention and revenue.
More: sforce.co/4ktcEYa
Ford's vehicle-data pledge is a useful prompt for fleet buyers too. Before signing with any telematics vendor, ask who owns the data, where it's stored, and whether you can export all of it if you switch.
nitter.gq/TechCrunch/status/2117…
Ford said it's making an "explicit commitment" to its customers that "their vehicle data is safe" with the company.
spr.ly/6012BHQKwr
Question for transit planners and municipal staff: where does on-demand service earn its keep in your network?
Low-density suburbs, late evenings, accessible trips, or first/last-mile connections to bus and rail? #transit
On-demand transit in practice: riders book online or through assisted booking, and the agency coordinates vehicles, routes and pickups.
That can mean accessible door-to-door trips, demand-responsive zones or first/last-mile links to the wider network.
nitter.gq/predictivai/status/211…
SHIFT AI has been awarded a @Metrolinx Master Agreement for on-demand transit software.
Eligible agencies among the 43 in Metrolinx's transit procurement program can now buy our booking, dispatch and routing platform through it.
accessnewswire.com/newsroom/…
CSE: PAI | FWB: 7IT
SHIFT AI has been awarded a @Metrolinx Master Agreement for on-demand transit software.
Eligible agencies among the 43 in Metrolinx's transit procurement program can now buy our booking, dispatch and routing platform through it.
accessnewswire.com/newsroom/…
CSE: PAI | FWB: 7IT
SHIFT AI has completed its initial deployment and implementation phase for @UNDP in Burundi after a competitive UNDP procurement: vehicle tracking, fuel analytics, diagnostics, driver monitoring and maintenance in one platform.
accessnewswire.com/newsroom/…
CSE: PAI | FWB: 7IT
Ottawa's stake of up to C$1.6B in Cohere is a vote for Canadian AI at the model layer.
The next win is the applied layer: AI that answers a city's calls, plans a fleet's day or follows up with a clinic's patients. Canada needs both. #CanadianTech
Healthcare AI made big headlines this week with agents that call patients between visits.
Question for clinic operators: what's the first call you'd hand to an AI agent? Appointment reminders, refill requests, post-visit follow-ups, or none yet? #HealthcareAI
Can AI lift fleet margins without missing deliveries?
The Supply Chainer on how we're testing Flockentis: margin, cost per delivery, utilisation and on-time delivery, with dispatchers picking from 3 AI plans. UK results still being measured.
thesupplychainer.com/post/fl…
#Flockentis
Truck drivers aren't getting automated first, but truck planning is. Which vehicle, which driver, which job, inside legal driving hours and capacity: that's information work, and it's where AI is landing in fleets right now.
nitter.gq/Icebergy/status/211488…
We have launched Flockentis, an AI fleet decision engine from Shift AI. It weighs 10+ factors, from cost and driver hours to vehicle health and emissions, and plans up to 5,000 jobs per cycle. A UK proof of concept is underway.
accessnewswire.com/newsroom/…
CSE: PAI | FWB: 7IT