Put It Forward (@putitforward) header
Put It Forward (@putitforward) profile picture

Put It Forward helps people create context through integration, orchestration, analytics and insight because we want to see things as they really are.

San Francisco, CA
Joined March 2013
Intelligent automation doesn't replace human judgment. It frees it. Organizations that understand this difference will thrive in the next 5 years. The ones that hide behind their tools? They're automating themselves into obsolescence. Which is your organization?
The "Laptop Test" for AI vulnerability: If all your work is digital, you're automatable. But there's a critical layer most organizations miss. It's not about the laptop. It's about whether you're hiding behind it or using it to extend your reach.
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At Put It Forward, we help organizations remove the barriers that make them vulnerable, not build higher ones. Because intelligent automation isn't about replacing people. It's about freeing them for the work that actually matters. What's your first barrier to remove?
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Six disconnection patterns, each a flag that a role is one AI upgrade away: Gatekeeper systems (call screeners, ticket queues) Unmaintained communication channels Anonymity within systems Digital-only workflows Broadcast-without-feedback culture Process over outcome
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At Put It Forward, we've learned: Organizations don't fail because they automate too much. They fail because they disconnect too much. The winners? They're automating routine work so people can focus on what AI can't: trust, judgment, accountability.
📊 2028: Only orgs with innovation platforms capture step-change market share (IDC: +50%).
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🏦 The basic RPA pitch: "30-200% Year 1 ROI!" It's true. But here's what almost everyone misses: That's efficiency ROI. One-time. Digital Innovation ROI compounds. Let's look ... #automation #rpa #innovation #digitaltransformation #businessautomation #digitaltransformation
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🔒 I've watched this pattern play out dozens of times: CFO wants RPA for quick ROI. CTO wants AI transformation. Both are right, and both are missing the bigger picture. Here's what I've learned...
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Stop measuring agentic AI by accuracy alone. Here are the 5 metrics that actually matter. And how to track them. Thread 🧵 #agenticai #enterpriseai #digitaltransformation #aistrategy #businessautomation
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A European logistics company cut support tickets from 2-4 hours to 94 seconds using agentic AI. Here's how. And why it matters for your org. Thread 🧵 #agenticai #enterpriseai #digitaltransformation #aistrategy #businessautomation
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The 18-month roadmap separates competitive advantage from "we built a feature & called it a day." Here's the framework. Thread 🧵
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95% of agentic AI business cases I see are wildly optimistic. Here are the 5 mistakes everyone makes. And how to fix them. Thread 🧵 #AgenticAI #EnterpriseAI
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The companies winning with AI aren't building pure agentic AI. They're building composite AI - stacking predictive + generative + agentic + rules-based reasoning in one orchestrated process. Here's why it crushes pure agentic. Thread 🧵
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Before you greenlight agentic AI, ask these 3 questions. Most teams skip them. All of them regret it. This is the difference between 45-day ROI and 24-month failures. Thread 🧵
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I've reviewed 50+ failed agentic AI projects from outside of our users. The #1 cause isn't tech. It's misalignment between what AI can do and what the business needs. 100% preventable if you ask the right questions upfront. Thread 🧵
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There are ~130 genuine agentic AI solutions in market. Everyone else is selling "agent washing", rebranded chatbots & workflow tools pretending to be autonomous agents. Here's how to spot the fake. Thread 🧵 #technology #artificialintelligence #digitaltransformation @agenticai
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🚨 Gartner: 40% of agentic AI projects will die by 2027. But 88% of early adopters are winning. The difference isn't the tech. It's discipline. I'm breaking down the 3-question framework that separates the 10% from the 90%. Thread 🧵
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