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@ZARA_Care @ZARA Absolute fraud and daylight robbery! Order #5482035788 was returned to your warehouse as an RTO on August 13. Your own policy guarantees refunds within 48 hours, yet it’s been days of deliberate fund-withholding and mindless bot loops ("escalated to team").
2
Hello, @urubuzina
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@ZARA_Care, after several months.. this is what happened to your supposedly well built product bought at your shop in Rio de Janeiro - Shopping Leblon.
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I still haven’t received my order #54564295982 even after more than a month. I’ve already contacted customer support 3-4 times but there has been no proper update or resolution. I just want my full refund immediately. Please resolve this.
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Have returned all three articles together under this order.I dis not get refund for brown dress,have all the proofs..cctv footage of delhivery courier office ,the courier boy has packed all three articles together @ZARA @ZARA_Care
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@ZARA_Care i feel zara is like fraud, wait since 1 month 4 days for my return, still they not giving me refund amount. Think to file case against zara. @jagograhakjago @ZARA
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1
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@ZARA_Care I purchased a pair of shorts for my daughter yesterday, removed tags and put them in the wash, and the entire adjustable button elastic piece inside of the shorts has completely disintegrated.z what are my options. They have not even been worn…
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Kindly answer your DM. I been waiting for days and there is no answer from your side. If you don’t have solution for my issue let me know so I will rise it to @MCgovSA
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@ZARA_Care pathetic and fake commitment by zara customer care team regarding ticket number 5114820
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@ZARA_Care Bonjour Zara, j’ai acheté en ligne un article à 35 €, je viens de le recevoir et sur l’étiquette il est écrit le prix de 29 €. Pourquoi ai je dû payer plus cher ? Merci
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@ZARA_Care I have been waiting for my order for over a week. It is passed the estimated date of arrival and the order status still says prepared and not yet shipped
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@ZARA @ZARA_Care Favor de darme respuesta en mi devolución de mi pedido realizado desde Enero. 🆘🆘🆘🆘 @Profeco
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@ZARA_Care Hi! I just had a ZARA Haul-I’m getting ready to pack things back up for returns or exchanges and I noticed one of the pair of pants does not have a tag on it.
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@ZARA_Care My order was marked as shipped weeks ago with an expected delivery date of Jan 14, but I never received the item. I requested a cancellation and refund if it couldn’t arrive by Feb 6, yet I still haven’t received my refund. Can someone please look into this please?