CEO @belmarcloud 15 yrs helping orgs win with Salesforce Thinking out loud about how AI is changing work West Palm ↔ Vancouver
West Palm Beach
Joined January 2009
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We closed our first deal with Grok @bot this week 🚀
My business has a very traditional sales cycle that often takes months to cultivate and close. We pointed Grok Bot at our tools and it surfaced past prospects/customers for my AE’s to reach out to. Two weeks in we have our first closed/won deal.
Without Grok Bot we most likely would not have reached out to this past customer. With Grok Bot it pulled this customer from the haystack and surfaced it to my AE who simply reached out, pitched and closed.
It’s absolutely amazing! Thank you @elonmusk.
Thank you @mattyp for showing us what can be done with Grok Bot.
Business is changing fast, faster than I’ve experienced in my 20+ years of building businesses.
There is a lot of noise out there, but now is not the time to sit still and watch what happens.
Marginal gains over a long time horizon compound and even 1%?improvements across multiple work streams can significantly change the trajectory.
Worst thing any business leader can be doing today is sleeping on what AI will do to the business (voluntarily or involuntarily)
Time to jump in.
linkedin.com/pulse/small-ste…
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Agents taking flight ✈️
Cool - United to let AI agents look at flights but not book them.
Would you let an AI agent buy your plane ticket?
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I'm working and living in the US, though I was born in Canada. I've have the privilege of started businesses in both countries, having kids live in both countries, having friends and colleagues in both countries because of the sacrifice of those who fought for my freedom.
Today is Veterans Day in the US and Remembrance Day in Canada. While they have different names, both are to honor those who fought to give us our freedoms. What a sacrifice so many made! Let's keep striving to make both countries amazing, as they are both worth fighting for.
Thank you to all those who have served.
🇺🇸 🇨🇦 🇺🇸 🇨🇦 🇺🇸 🇨🇦 🇺🇸 🇨🇦 🇺🇸 🇨🇦 🇺🇸 🇨🇦 🇺🇸 🇨🇦 🇺🇸 🇨🇦
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Ten days after closing our first deal with Grok @bot, the surprising part isn't how easy it was.
It's how much of the deal was already sitting in our CRM, waiting for someone to ask the right question.
What's the most underused data in your business?
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If you use Salesforce you have data quality issues. I know because we had it too.
Does it make sense for the CEO to be cleaning data? I think so!!
I'm the closest to many of our contacts and the same is true for you.
Watch me update contacts in real time through Slack connected to Salesforce.
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I've rolled out Grok @bot to our leadership, GTM, and marketing teams and more coming soon.
If it was april fools today I would message our team saying 'we are getting rid of Grok Bot effective today'
The push back in Slack that I'd get would be insane 🤣
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I love talking AI on @X becuase the audience is collaborative. On LinkedIn it feels so different.
It's all about look at what I'm doing vs. what are you doing and how can I learn from you.
Anyone else get that feeling?
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We've had @salesforce for 15 years, and most of what we know about our customers left with our employees.
The notes are in there. The context usually isn't.
We are finally tipping the scale back in the direction of our business, because of AI. The data we've collected for years has always been our #1 asset, but it's been trapped.
Today it's not 😃
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The signals that found our first Grok @bot deal weren't fancy.
How long since we last talked to them.
How big their pipeline was the last time around.
Whether we still had a line to the decision maker.
We've had 10+ years of data in our CRM and never stacked those three together.
What signal would you look for in your own data?
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Who's moved from AMEX to @XMoney and what's the biggest benefit?
I'm still using Platinum for most things as I get points, purchase insurance, lounge access (which is terrible these days).
I'm not seeing the benefit yet of XMoney.
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A lot of you saved my Grok @bot deal post, so here's exactly how we set it up.
We connected the tools we already use: @Salesforce, @Slack, @Google Workspace, data enrichment, and PSA. We told it the signals we care about, like past customers who went quiet and prospects who never closed.
Every morning my AE's get a message in Slack with a list of Accounts to follow up with. We take it one step further and have Grok Bot draft an email with context from our tools.
For the deal we closed, my AE reached out, pitched and closed.
What's amazing is none of this was new data. The deal was already sitting in our CRM. We just never would have found it.
What would you point it at first?
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Piping new deals with Grog @bot is awesome. If we scale bots do we scale pipe proportionality. We’re going to find out this week 🚀
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We are winning with AI.
We are actually winning deals because of Grok @bot
Thanks @SpaceXSI for building this amazing tool and a shoutout to @mattyp for the awesome posts on how to use it 🙌
We closed our first deal with Grok @bot this week 🚀
My business has a very traditional sales cycle that often takes months to cultivate and close. We pointed Grok Bot at our tools and it surfaced past prospects/customers for my AE’s to reach out to. Two weeks in we have our first closed/won deal.
Without Grok Bot we most likely would not have reached out to this past customer. With Grok Bot it pulled this customer from the haystack and surfaced it to my AE who simply reached out, pitched and closed.
It’s absolutely amazing! Thank you @elonmusk.
Thank you @mattyp for showing us what can be done with Grok Bot.
What's one task you stopped starting from scratch because AI does the first pass now? Mine is RFP evaluations.
Last week I had a handful of new RFP's to evaluate and I asked Grok @bot to help.
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Did everyone have a spike in Grok @bot usage over the weekend?
My usage seems to be the same as days/weeks prior. I wonder if that hit certain use cases?
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