Alison Lichtenstein (@siliconali) profile picture

Alison Lichtenstein

@siliconali

@dowjones Head of Customer Experience Design; mom, CX geek, pop culture junkie, fashion/shopping addict. @SyracuseU @NewhouseSU alum.

 New Jersey
Joined April 2009
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3Media
Photo by Alison Lichtenstein (@siliconali)Photo by Alison Lichtenstein (@siliconali)Photo by Alison Lichtenstein (@siliconali)
Replying to @tonyromo
@tonyromo better watch out for my son, he’s itching to get in the press box today!
Image from Alison Lichtenstein (@siliconali)
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Alison Lichtenstein retweeted
internet hall of fame (@InternetH0F) profile picture
internet hall of fame
@InternetH0F31 Dec 2023
are you serious??
Image from internet hall of fame (@InternetH0F)
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Thanks @pearljam for spending 1,612 minutes with me in 2022. I couldn’t stop listening to State of Love and Trust. #SpotifyWrapped open.spotify.com/artist/1w5K…
Alison Lichtenstein retweeted
Jeannie Walters (@jeanniecw) profile picture
Jeannie Walters@jeanniecw4 Aug 2021
Does customer experience apply to journalism? Alison Lichtenstein (@siliconali), global Customer Experience Design team leader at Dow Jones joins us on the latest episode of Crack the Customer Code podcast to discuss CX as it applies to the media. bit.ly/2VtGZwj
Image from Jeannie Walters (@jeanniecw)
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UPDATE: *211 total press freedom violations* • 33+ arrests • 143 assaults (118 by police, 25 by others) • 35 equipment/newsroom damage Assault category breakdown: • 49 physical attacks (31 by cops) • 35 tear gassings • 21 pepper sprayings • 50 rubber bullet/projectiles
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Featuring insights from Alison Lichtenstein Head of CX Design at Dow Jones, and Recurly, the subscription management platform. Check out this article on the #subscriptioneconomy: okt.to/6eNK8r
Image from Customer Contact Week (@CustContactWeek)
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Alison Lichtenstein retweeted
USU Solutions (@USUSolutions) profile picture
USU Solutions@USUSolutions25 Feb 2020
The subscription economy means customer loyalty is even more crucial and so is #CX - hubs.ly/H0n8WGN0 via @CCW_Digital and @siliconali
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Join me January 28-31 at the JW Marriott in Nashville for #CustomerContactWeek! Looking forward to hearing from Keynote Speaker Jerry Greenfield, Co-Founder of Ben &Jerry’s Homemade Inc. & other customer contact executives! #CCWNashville20 Learn more: bit.ly/2Kin20ts
Image from Alison Lichtenstein (@siliconali)
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Alison Lichtenstein retweeted
CCW Digital (@CCW_Digital) profile picture
CCW Digital@CCW_Digital11 Dec 2019
In CCW Digital’s latest online event, Matt Wujciak had the chance to interview Dow Jones’ Digital Marketing guru and Head of Customer Experience Design, @siliconali. Take a look at the article here. #ccwdigital #experiencedesign #SocialMediaMarketing  okt.to/o9VRWq
Image from CCW Digital (@CCW_Digital)
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"The history of type reveals the history of ourselves." The Magical, Surprising History of Serifs by Neel Dozome link.medium.com/Mup1V1JfNU

The Magical, Surprising History of Serifs

Once viewed as “uncivilized,” sans serif typefaces somehow became the epitome of streamlined efficiency

dozome.medium.com
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“If Your Favorite Typefaces Were Celebrities” by @borism link.medium.com/3uoFEmTMWU

If Your Favorite Typefaces Were Celebrities

Helvetica would definitely be Tom Hanks. But who is Comic Sans?

link.medium.com
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Alison Lichtenstein retweeted
Alison Lichtenstein (@siliconali) profile picture
Alison Lichtenstein@siliconali3 Feb 2019
Replying to @tonyromo
@tonyromo better watch out for my son, he’s itching to get in the press box today!
Image from Alison Lichtenstein (@siliconali)
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That’s my boy!
Nick Quaranta (@QuarantasClass) profile pictureNick Quaranta@QuarantasClass1 Feb 2019
This student created a class graph to represent our super bowl prediction data! The Rams won in our classroom(even though I think the Pats will win) 😂🏈 #lesltps #ltps
Image from Nick Quaranta (@QuarantasClass)
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Plaid qz.com/email/quartz-obsessio… via @qz
Alison Lichtenstein retweeted
The Washington Post (@washingtonpost) profile picture
The Washington Post
@washingtonpost27 Oct 2018
Opinion: What is happening to our country? wapo.st/2D71mFf
Opinion | What is happening to our country?

Opinion | What is happening to our country?

Shootings and mail bombs are not what America is about.

washingtonpost.com
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#cusegameday @ Carrier Dome instagram.com/p/BpKXAjkhRH5x…
#cusegameday #cronies #cusealphagam #cusealumni 🍊🏈 @ Carrier Dome instagram.com/p/BpKeQ3aBteyu…
What @ColleenCamuccio said! Very inspirational panel discussion yesterday with DJ execs, closing out an incredible #CustomerServiceWeek2018 #dowjones
Colleen Camuccio (@ColleenCamuccio) profile pictureColleen Camuccio@ColleenCamuccio5 Oct 2018
Not a great picture but I was really excited to be invited to hear this amazing panel of executives speak. Included are a few women who have inspired me here at Dow Jones. #CustomerServiceWeek #powerfulwomen #andThomtoo
Image from Colleen Camuccio (@ColleenCamuccio)
Alison Lichtenstein retweeted
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Kara Swisher
@karaswisher28 Sep 2018
We can’t find the match because we are busy cleaning up men’s messes – at Washington, DC
Jeff Tiedrich (@itsJeffTiedrich) profile pictureJeff Tiedrich
@itsJeffTiedrich28 Sep 2018
women are showing great restraint in not burning everything to the fucking ground today and I don't know how they do it
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People are demanding refunds from Spotify because they're sick of Drake via @AV_Newswire
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