@skysoftwareco

Professional software solutions for hotels and resorts.

 Amman, JO
skyits.com
Joined May 2009
  • Tweets14.6K
  • Following75
  • Followers620
1.3KMedia
Sky Software retweeted
Shep Hyken
@Hyken21 Apr 2022
To become customer-focused, you must practice internally what you want the customer to experience externally. All employees must treat each other the way the customer should be treated. That is where it starts.
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Sky Software retweeted
Shep Hyken
@Hyken3 Apr 2022
Deliver great customer service and keep your promise to the customer, and you will never have to worry about what the customer says when you're not around.
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Sky Software retweeted
John Hall
@johnhall28 Feb 2022
"I never thought in terms of being a leader, I thought very simply in terms of helping people." -John Hume #leadership
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Sky Software retweeted
John Hall
@johnhall2 Mar 2022
A Brief Guide to Time Management buff.ly/2MBXZuR - corporatefinanceinstitute.co… #timemanagement
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Employees have been changed by the COVID-19 pandemic. It re-shaped their priorities and vision of an ideal workplace. To retain top talent, employers must be aware of their employees' needs and respond accordingly, just like they do for the customers #MondayMotivation #CX #EX
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Sky Software retweeted
John Hall
@johnhall21 Feb 2022
"The key to successful leadership is influence, not authority." -Kenneth H. Blanchard #leadership
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Sky Software retweeted
Shep Hyken
@Hyken14 Feb 2022
What value-added “extras” do you offer your customers that they might not get from a competitor? Brainstorm ways to deliver amenities that will take your customer service experience to another level.
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Sky Software retweeted
Shep Hyken
@Hyken13 Feb 2022
Make the customers’ problem your problem.  By solving their problems and needs, you create a partnership.
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Sky Software retweeted
Shep Hyken
@Hyken28 Jan 2022
People think customer loyalty is about a lifetime.  It isn’t. Customer Loyalty is about the next time – every time.
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Sky Software retweeted
John Hall
@johnhall17 Jan 2022
"Today is your opportunity to build the tomorrow you want." -Ken Poirot #motivation
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Sky Software retweeted
Shep Hyken
@Hyken11 Jan 2022
Tell the customer what you are going to do. Then do it. Then tell them that you did it. They will appreciate you, have confidence in you & in return will give you more business.
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At the end of the day, it all comes down to customer perception. How do your customers feel about interacting with your business? #MondayMotivation #CX
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Sky Software retweeted
John Hall
@johnhall14 Jan 2022
"To be successful in business and life, spot the possibilities while others look for the problems." -Robin Sharma #success
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Sky Software retweeted
John Hall
@johnhall8 Jan 2022
"One right and honest definition of business is mutual helpfulness." -William Feather #business
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Sky Software retweeted
John Hall
@johnhall2 Jan 2022
"Create the kind of workplace and company culture that will attract great talent, if you hire brilliant people, they will make work feel more like play." -Richard Branson #culture
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A leader is the one, who knows the way, goes the way and show the way
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Sky Software retweeted
John Hall
@johnhall7 Dec 2021
"People may hear your words, but they feel your attitude." -John C. Maxwell #leadership
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Sky Software retweeted
Shep Hyken
@Hyken8 Dec 2021
Customer service is not just on the front line. It starts inside an organization, & it starts at the top. Be an example of the behavior you want employees to exhibit to their customers & their fellow employees.
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Sky Software retweeted
John Hall
@johnhall5 Dec 2021
"Building a successful business model isn't about changing your company based on every bit of feedback: it's about understanding whom to listen to and why." -Steve Blank #business
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Sky Software retweeted
Shep Hyken
@Hyken1 Dec 2021
Provide great service and create confidence, and you can create loyalty.
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