#MikeRegnier @santanderuk has got his work cut out for him. Start with cutting call wait times. If fraud is going up, don't make the customer suffer. It's why we trust you with our assets. Your job, not mine.
#santanderbank has put me on hold for over an hour after locking me out of my account for making a transfer. What exactly is the point of this "bank?" Aren't they supposed to be in the service industry? Cancelled.
steven overman retweeted
Thanks so much to @publicispoke and @FFT_space for inviting us to such an inspiring workshop, where a group of creatives and strategists were invited to donate their time to helping us create a new tagline. Go behind the scenes with @Campaignmag below...
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steven overman retweeted
People are motivated by career, community, and cause. s.hbr.org/2Kbcxis
steven overman retweeted
Trump pays respects to wrong city in controversial speech about mass shootings independent.co.uk/news/world…
steven overman retweeted
Quote of the day: on.forbes.com/6019E0H7S
This whole thread. Yes. This is the horror. It’s so obvious from outside the USA. Preach, @JuliusGoat
steven overman retweeted
What the Dalai Lama thinks leaders should do to create a better world:
- Be mindful
- Be selfless
- Be compassionate
s.hbr.org/2KgnmA1
steven overman retweeted
Our Academy is now underway 🎉 We're still buzzing from our launch, which included an inspiring panel discussion: ‘Can Sustainable Design Transform Communities?’. If you missed it, catch up on our blog 📖 bit.ly/2NQZB5i @JulietKinsman @stevenoverman @HH_Architects @ONS







