Delivering simple, connected customer experiences.
Melbourne, Australia
Joined March 2008
- Tweets1.5K
- Following1.8K
- Followers1.4K
- Likes109
Symphony3 retweeted
This will be a great connected citizen webinar. Learn about #toptasks #digitalwaste and simplifying digital experiences with @gerrymcgovern today at 4 AEST time - register here: bit.ly/3PayOfw
@LGProVic @LGProfAust @LGNSW @LGAQ @LGVicWebnetwork @_VLGA #uxdesign
Symphony3 retweeted
Reduce your council's digital waste.
See how the leading organisations are delivering great website experiences for customers with simple steps you can apply to your council's website.
Read on and register for @symphony3Think's free webinar now: symphony3.com/news/webinar-l…
Symphony3 retweeted
Our very own Philip Joseph manning our booth @LGProVic conference today - come talk to @symphony3Think about #DigitalTransformation and integration with#smartglue
Symphony3 retweeted
Why is visual management important?
#localgov CEO's can use the power of visual management to create accountability, transparency, and visibility of capital works projects.
Learn more: symphony3.com/solutions/Smar…
#projectmanagement #council #govtech #government
Symphony3 retweeted
APIs and integration technologies are the secret to true digital transformation, and understanding how to connect your systems is critical to success.
Step 2. Connect your systems with SmartGlue.
Learn More > bit.ly/3rdlz3V
#DigitalTransformation #GovTech #Government
Symphony3 retweeted
#Citizens expect to be able to login 24/7 on any device and access #services relevant to them.
Step 3: Connect your citizens to services via #Portals
Learn More > bit.ly/3gdshki
#DigitalTransformation #GovTech #PublicSector #LocalGovernment #CitizenDigital
ALT Connect Your Citizens via a Portal with SmartConnect
Symphony3 retweeted
The #SmartLens dashboard was developed for #localgovernment in collaboration with #council senior executives to provide improved visibility of major projects and services.
Learn More > bit.ly/34pPsp6
#DigitalTransformation #GovTech #PublicSector #localgov
ALT Connect your management to information with SmartLens
Symphony3 retweeted
Get from A to B with #DigitalTransformation at your #council with a #SmartRoadmap.
Learn more >> bit.ly/3r1FDq2
ALT Assess your digital maturity and develop a plan with SmartRoadmap. Symphony3
Symphony3 retweeted
"Customers’ perceptions of service are strongly determined by their worst experiences, not the average. Even if a customer’s really bad experiences are rare, those will be the most memorable."
#cx #customerexperience #customerservice
hbr.org/2022/05/are-you-trac…
Symphony3 retweeted
Lessons from international #localgovernment:
"While many #security firms and resources ... focus on advising agencies to back up their data to mitigate the effects of a #ransomware attack, there are steps they can take to prevent such attacks."
statetechmagazine.com/articl…
Symphony3 retweeted
Learn to future-proof your #customerexperience with practical examples of how real #digitaltransformation can save your council with former @kingstoncc CEO John Nevins and LG innovator @symphony3Think’s Fergal Coleman, live on Thursday 7 April.
Register: ow.ly/p78P50IfEja
Symphony3 retweeted
With all your systems connected your management can access the information that they need, when they need it, to make better decisions for the business. Learn More > bit.ly/3APQzdz.
#DigitalTransformation #GovTech #PublicSector #Government #GovernmentTechnology
ALT Vector art of two people looking at a dashboard
Symphony3 retweeted
What do you think of our digital council infographic? We help #localgovernments undertake #digitaltransformation.
Larger version > symphony3.com/news/digital-c…
Symphony3 retweeted
If a #CEO is an organisations captain, leading it through change, #employees are the engine.
Learn how #digitalfirst organisations empower employees to drive change
>> bit.ly/3FHGWOT <<
#DigitalTransformation #council #LocalGovernment #localgov
ALT Citizen Centricity Webinar. How digital-first organisations empower internal stakeholders. Book now. February 18h, 12:30PM AEDT. Symphony3.
Symphony3 retweeted
Up your #digital engagement with #augmentedreality #tech >>> source @MatthewHallberg via @MikeQuindazzi >>> #AR #VR #XR
Symphony3 retweeted
Who can find me in this infographic?
There is a prize!!!
We’re delighted to present our new #digitalcouncil infographic, representing what a #digitallytransformed #council looks like. Reply and retweet to let us know your thoughts! For more information visit bit.ly/3nCtJkk
@_VLGA @LGProVic @VicCouncils @LGProfessionals @LGAQ
ALT We’re delighted to present our digital council infographic, a representation of what a digitally transformed council looks like.
Symphony3 retweeted
Connected Citizens webinar:
@symphony3Think discusses #DigitalStrategy and #Leadership with our Prof @MarkThompson1. Not to be missed!
ℹ️ buff.ly/3mHBxzN
📅 Thur 14 October 5pm–6pm AEDT (Melbourne Time)
🎟️ buff.ly/3uZs4aZ
#DigitalTransformation #LocalGov
Symphony3 retweeted
Join Glen Eira CEO Rebecca McKenzie, former Melbourne CIO Colin Fairweather and the team at @symphony3Think for an insightful panel discussion on citizen centricity on 11 November.
#CX #UX #customerexperience #customercentricity #digitaltransfomation
symphony3.com/news/symphony3…
Symphony3 retweeted
Join the conversation and register for our next webinar.
symphony3.com/news/symphony3…
#digitaltransformation #digitalstrategy #citizencentric #smartglue
ALT digital transformation