@tassient

Next generation Agentic-AI RMM / DEX. Built with AI as a bedrock from the ground up.

tassient.com
Joined April 2026
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Patch compliance isn’t a patch plan. Start by separating devices that need an update from the ones that can safely take a restart window. Then prioritize by exposure and business role—not only a missing-patch count. Aipex’s Compliance view helps review Windows patch compliance across devices.
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Before restarting a troubled endpoint, capture the process, service and event context while the symptom is present. Aipex brings those views together with live resource metrics, helping IT teams investigate before changing the device state. tassient.com/
Dark navy Tuesday troubleshooting graphic headed Before you restart it, read the evidence. A restart can clear the symptom and erase useful context. A Check the live state panel lists Process: What is consuming resources? Service: Is it stopped, stuck or unstable? Events: What changed before the symptom? Below: Observe, connect, then act. Footer: Aipex live monitoring—processes, services, events and resource context—beside the official Tassient logo.

ALT Dark navy Tuesday troubleshooting graphic headed Before you restart it, read the evidence. A restart can clear the symptom and erase useful context. A Check the live state panel lists Process: What is consuming resources? Service: Is it stopped, stuck or unstable? Events: What changed before the symptom? Below: Observe, connect, then act. Footer: Aipex live monitoring—processes, services, events and resource context—beside the official Tassient logo.

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Start a “slow network” ticket with a specific symptom: which app, which connection, and when? Aipex surfaces Wi-Fi signal, latency targets, interfaces and network connections to help build the investigation before changing settings. tassient.com/
Dark navy Monday network triage graphic headed Slow is a symptom. Build the diagnosis. Text advises reading the signal in layers and comparing changes over time. A Follow the network signal panel lists Wi-Fi signal—connection quality; latency targets—response time; interfaces—path and state; connections—active traffic. An illustrative amber history chart sits beside the list. Footer: Aipex, live and historical network context on the device, beside the official Tassient logo.

ALT Dark navy Monday network triage graphic headed Slow is a symptom. Build the diagnosis. Text advises reading the signal in layers and comparing changes over time. A Follow the network signal panel lists Wi-Fi signal—connection quality; latency targets—response time; interfaces—path and state; connections—active traffic. An illustrative amber history chart sits beside the list. Footer: Aipex, live and historical network context on the device, beside the official Tassient logo.

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An offline device needs context: is it expected to be shut down, or should it be available? Aipex’s device location map supports offline-device filtering. Use that view for a readiness review; check its role before treating it as an incident. tassient.com/
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On-call work needs a recovery check as much as a fix. After an action, revisit the symptom and the relevant device metrics before handing over. Aipex combines live monitoring, device-aware AI assistance and remote support tools for that investigation. tassient.com/
Nighttime desk scene with a laptop warning symbol and steaming mug. Heading: Sunday. You’re on call. A clear path from device issue to resolution. Four connected panels show Check—live health and performance history; Investigate—AI assistance with device context; Act—remote control, shell and scripts; Verify—check device health after the fix. Footer: Your Sunday support toolkit, in one place, above the official Tassient logo.

ALT Nighttime desk scene with a laptop warning symbol and steaming mug. Heading: Sunday. You’re on call. A clear path from device issue to resolution. Four connected panels show Check—live health and performance history; Investigate—AI assistance with device context; Act—remote control, shell and scripts; Verify—check device health after the fix. Footer: Your Sunday support toolkit, in one place, above the official Tassient logo.

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Sometimes remote support needs a file, not a screen-sharing session. Aipex’s remote file browser supports uploads and downloads from the device page. Choose the tool that fits the task, and check the destination before transferring a file. tassient.com/
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A maintenance baseline needs more than a hardware list. Note the device’s configuration and how it behaves under the relevant workload before changing it. Aipex brings inventory together with live and historical performance context. tassient.com/
Dark navy Saturday maintenance prep graphic headed Build the baseline before the window opens. Know what the device is—and how it is behaving—before you change it. A panel titled One device. Two views. compares What it is: hardware, operating system, applications, users and sessions; with How it’s behaving: CPU and memory, network, processes and services, historical context. Footer: Aipex, inventory plus live and historical monitoring, beside the official Tassient logo.

ALT Dark navy Saturday maintenance prep graphic headed Build the baseline before the window opens. Know what the device is—and how it is behaving—before you change it. A panel titled One device. Two views. compares What it is: hardware, operating system, applications, users and sessions; with How it’s behaving: CPU and memory, network, processes and services, historical context. Footer: Aipex, inventory plus live and historical monitoring, beside the official Tassient logo.

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Before a script reaches a device group, test it on a representative endpoint and inspect the output. Aipex supports on-demand script execution with live output, plus automation for individual devices or groups. Confirm the result before widening the scope. tassient.com/
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Several similar tickets? Check what the affected users share before changing each device. Aipex’s dashboard includes cloud provider status widgets and a known-outages overlay, adding service context to endpoint troubleshooting. tassient.com/
Dark navy Friday troubleshooting graphic headed Several users. One shared dependency? Text advises checking service status before changing each endpoint. A diagram titled Look for shared context shows three users connected to one shared service labeled Check provider status. Footer: Aipex dashboard—cloud provider status widgets plus known-outages overlay, beside the official Tassient logo.

ALT Dark navy Friday troubleshooting graphic headed Several users. One shared dependency? Text advises checking service status before changing each endpoint. A diagram titled Look for shared context shows three users connected to one shared service labeled Check provider status. Footer: Aipex dashboard—cloud provider status widgets plus known-outages overlay, beside the official Tassient logo.

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Make recurring troubleshooting guidance easy to reuse. Aipex supports customizable prompt instructions per organization, so teams can give its AI copilot shared context. Review that guidance when support procedures change. tassient.com/
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Give an endpoint pilot a concrete test: investigate a symptom, inspect the device context, and try the support workflow. Aipex Free includes the full feature set for up to 10 devices, so a small lab can cover more than a dashboard tour. tassient.com/
Dark navy Thursday evaluation lab graphic headed Start with 10. Test the full workflow. Aipex Free includes the full feature set for up to 10 devices. Ten monitor icons sit beside a feature list: Inventory—know what is deployed; Monitoring—see live and historical context; Remote support—control, shell and file tools; Automation—run and trigger scripts; Agentic AI—investigate with device context. Footer: Start small. Test the workflow. Plan the rollout. Aipex Free, beside the official Tassient logo.

ALT Dark navy Thursday evaluation lab graphic headed Start with 10. Test the full workflow. Aipex Free includes the full feature set for up to 10 devices. Ten monitor icons sit beside a feature list: Inventory—know what is deployed; Monitoring—see live and historical context; Remote support—control, shell and file tools; Automation—run and trigger scripts; Agentic AI—investigate with device context. Footer: Start small. Test the workflow. Plan the rollout. Aipex Free, beside the official Tassient logo.

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A quiet device now doesn’t explain a slowdown an hour ago. Ask when the user noticed it, then inspect that period. Aipex’s historical charts include point-in-time process detail to help investigate intermittent performance issues. tassient.com/
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One app name can hide several versions across a fleet. When an issue affects only some users, compare the installed versions before widening the fix. Aipex provides organization-wide application inventory with versions and publishers, plus per-device views. tassient.com/
Dark navy Wednesday inventory check graphic headed Software name is only the start. Know the version, publisher and scope before the next decision. An illustrative application inventory table lists Design Tool 8.4.2, Vendor A, 126 devices; Browser 132.1, Vendor B, 318; Support Client 5.7.0, Vendor C, 84; PDF Reader 24.9, Vendor D, 211. Footer: Organization-wide scope plus per-device detail. Aipex application inventory with versions and publishers, beside the official Tassient logo.

ALT Dark navy Wednesday inventory check graphic headed Software name is only the start. Know the version, publisher and scope before the next decision. An illustrative application inventory table lists Design Tool 8.4.2, Vendor A, 126 devices; Browser 132.1, Vendor B, 318; Support Client 5.7.0, Vendor C, 84; PDF Reader 24.9, Vendor D, 211. Footer: Organization-wide scope plus per-device detail. Aipex application inventory with versions and publishers, beside the official Tassient logo.

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Before enrolling a batch of endpoints, check the destination group and its shared automation. Aipex enrollment keys support automatic group assignment, so that setup decision is worth reviewing before the first device connects. tassient.com/
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Before restarting a troubled device, note the time and inspect its processes, services and events. That context can help if the symptom returns. Aipex brings those live views together with resource metrics for troubleshooting. tassient.com/
Dark navy Tuesday troubleshooting graphic titled Before you restart it, read the evidence. Text explains that a restart can clear the symptom and erase useful context. A Check the live state panel lists Process—what is consuming resources? Service—is it stopped, stuck or unstable? Events—what changed before the symptom? Footer: Observe. Connect. Then act. Aipex live monitoring: processes, services, events and resource context, beside the official Tassient logo.

ALT Dark navy Tuesday troubleshooting graphic titled Before you restart it, read the evidence. Text explains that a restart can clear the symptom and erase useful context. A Check the live state panel lists Process—what is consuming resources? Service—is it stopped, stuck or unstable? Events—what changed before the symptom? Footer: Observe. Connect. Then act. Aipex live monitoring: processes, services, events and resource context, beside the official Tassient logo.

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For a slow remote session, compare response time with connection and resource data before changing settings. Aipex surfaces latency targets, Wi-Fi signal, network interfaces and live performance metrics to support that investigation. tassient.com/
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Monday access check: have support responsibilities changed since roles were assigned? Review who can use remote control, shell, files and scripts. Aipex offers granular tool permissions and an audit log for administrator and device activity. tassient.com/
Dark navy Monday operations graphic headed Who can do what on your endpoints? Subtitle: Make remote-tool permissions part of your weekly review. Four numbered panels list Control—remote control; Shell—command access; Files—file operations; Scripts—script execution. Footer: Review roles. Check permissions. Review activity. tassient.com.

ALT Dark navy Monday operations graphic headed Who can do what on your endpoints? Subtitle: Make remote-tool permissions part of your weekly review. Four numbered panels list Control—remote control; Shell—command access; Files—file operations; Scripts—script execution. Footer: Review roles. Check permissions. Review activity. tassient.com.

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Sunday patch review: identify the Windows devices still missing updates before planning the next deployment. Aipex’s patch inventory includes installed and missing device counts, with rollout scheduling, reboot control and user notification. tassient.com/
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Sunday on-call tip: choose the support action that fits the evidence. A process check may answer the question before remote control is needed. Aipex brings live monitoring, AI assistance, remote shell and scripts into one support platform. tassient.com/
Sunday on-call graphic showing a laptop with a warning symbol and a steaming mug above four connected panels: Check—live health and performance history; Investigate—AI assistance with device context; Act—remote control, shell and scripts; Verify—check device health after the fix. Headline: Sunday. You’re on call. A clear path from device issue to resolution. Footer: Your Sunday support toolkit, in one place, above the official Tassient logo.

ALT Sunday on-call graphic showing a laptop with a warning symbol and a steaming mug above four connected panels: Check—live health and performance history; Investigate—AI assistance with device context; Act—remote control, shell and scripts; Verify—check device health after the fix. Headline: Sunday. You’re on call. A clear path from device issue to resolution. Footer: Your Sunday support toolkit, in one place, above the official Tassient logo.

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Give an IT copilot a question you can test: “Which processes are using the most memory on this device?” is a clearer starting point than “It’s slow.” Aipex brings live endpoint context into AI-assisted troubleshooting. tassient.com/
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