Analyst in UC, CX & digital workplace. Founder of So What? Now What! I cut through hype, decode signals & help vendors make confident strategic decisions.

Letchworth, England
Joined August 2007
After presenting this live at @InfoComm and getting a great response, I decided to recreate it for YouTube! This is the most fun and informative presentation I've ever done. I hope you enjoy. Let me know if you have questions! youtu.be/MLUFp7rcUlI
1
2
130
Did you know about our @OmdiaHQ #LinkedIn community. Join the group for free enterprise technology research, insights, and engaging conversation. A great way to engage directly with our #digitalworkplkace #analysts and #research: linkedin.com/groups/9360175/ @IIAR #collaboration
1
2
62
Going live with Tim Banting in a few! Lots of news this week. Zoholics, Cisco Live, and Microsoft Recall!! youtu.be/Vm3uStIPKM8
1
1
2
146
tbanting retweeted
Explore the future of #communications, #collaboration, and #CustomerExperience with @tbanting at the #OmdiaAnalystSummit during #EnterpriseConnect 2024. Join this exclusive event for the latest #DigitalWorkplace insights from #Omdia. Register today: enterpriseconnect.com/omdia-…
1
1
251
tbanting retweeted
1/ ✨ @OmdiaHQ's “2024 Trends to Watch: Unified Communications and Collaboration” report highlights the growing significance of AI-infused MultiCaaS in sales strategies. Take a peek at this 🧵to see how Zoom's MultiCaaS maintains its dominance in the collaborative space ⬇️
3
5
21
4,967
tbanting retweeted
UC Weekly News for Dec 4 2023 - Tim Banting & David Maldow xitter.cf/i/broadcasts/1zqKVqgZn…
1
4
173
Going live with @tbanting at 11:15am today. Lots happening in the UC/AV world. Please join us for a live chat on the latest from @MicrosoftTeams @Zoom @CEDIA and more. youtube.com/live/TPB9Gu30Kqk
1
3
191
Going live with Tim in a few minutes to talk everything UC. Lot's happening in our industry the last few weeks! youtube.com/watch?v=srMwWRIz…
1
1
6
228
What's the top reason why contact centers require in-house work? According to new @OmdiaHQ research, it's because of on-prem databases. Making data accessible from anywhere is key to employee experience.
1
2
160
Generative AI is a game-changer for organizations that need to quickly launch new products and series. But there's a lot to learn about privacy concerns. This session from my @omdiaHQ colleagues will address implementation considerations buff.ly/3DQdzLE
1
2
119
.@RingCentral wins the @uctodaynews award for best #CpaaS platform
2
5
15,740
The @uctodaynews award for Best Endpoint Product could only go to @Webex by @Cisco. Congrats to @KjesbuSnorre and team
1
3
10
13,090
The @uctodaynews award for Best Meeting Room Product was won by @Webex by @Cisco - Congrats!
1
3
6
10,791
hey, hey... Congrats to @alanmasarek, winner of @uctodaynews UC Leader of the Year for 2023. Great job in the restructuring of @Avaya @vdavislee
10
1
16
22,723
The winner for the @uctodaynews Collaboration Leader of the Year goes to the one and only @aruna13 of @Webex by @Cisco. Congrats!
2
5
10,770
The @uctodaynews award for best UC platform goes to @Zoom
2
4
15,634
tbanting retweeted
CEOs Think Office Mandates Will Improve Company Culture. New Data Says They’re Wrong trib.al/oh7uPgL
3
7
1
33
37,091