You know your services need to change, but where do you start? At Harmonic, we help teams: 🖼️ Frame the right problems & surface real opportunities 🧭 Explore and test new offerings before scaling ⏩ Redesign services end-to-end 🏗️ Build internal capabilities

Join us here 🦋 bsky.app/profile/thisisharmo…

Getting your portfolio ready? Felisha Araniti’s blog has tips to help you stand out — especially if you’re applying for the 2026 service design internship✨ Read the full post ➜ thisisharmonic.com/how-to-st…

Meet Felisha, Service Designer at Harmonic. She focuses on human-centered design with a strong interest in neurodivergent needs, bringing sharp spatial thinking, pattern recognition, and detail-driven problem solving to every project. #servicedesigner #harmonica

Applications for our Summer 2026 internship are officially OPEN. Eligible applicants include rising or graduating undergraduate students as well as current graduate students. Find out more and apply at thisisharmonic.com/internshi…

What does community mean in Service Design? Not just who’s in your circle—but how you build it. Felisha Araniti’s latest blog challenges us to grow beyond silos, connect across disciplines, and lead with curiosity + care. thisisharmonic.com/connectin… #ServiceDesign #ThisIsHarmonic

Thanksgiving 2019: Studio potluck. Leah brought those garlic parmesan carrots. We still talk about them. This season, we’re grateful for the moments that land and last—on the plate and in the work. 👉 thisisharmonic.com/holidays/… #Thanksgiving #ServiceDesign #StudioLife

Stephen Taylor has 30+ years of experience in human-centered design—and leads research at Harmonic with depth, curiosity, and a love of design philosophy. Just don’t ask how many of those books he’s finished. According to Stephen, it has more to do with hoarding than erudition.

Kicking off Advancing Service Design 2025 rosenfeldmedia.com/advancing…

🎧 New Rosenfeld Podcast: Harmonic’s Shreya Dhawan joins Livework’s Gustavo Viera to talk Performance — this year’s #AdvancingServiceDesign theme. 👉 thisisharmonic.com/shreya-dh… 📅 November 19-20 | Virtual #AdvancingServiceDesign #ASD25 #ServiceDesign

👻 What’s the spookiest thing about service design?

Meet Shreya — Lead Service Designer This month: 🎤 Spoke at #CanUX 🎓 Led a sold-out workshop in Barcelona 🧩 Co-curating #ASD2025 on how service design performs across orgs + systems. Systems thinker, mentor, and community builder through and through. #Harmonica

Big week in Dallas! 🙌 Harmonic was proud to sponsor #SDGC25, hosting a sold-out workshop, joining the debate, and connecting with designers from around the world. #servicedesign

Systemic challenges aren’t solved in silos. At #SDGC25, Parc Masterson and Meghana Srinivasan led a packed room through A Matter of Scale—a hands-on workshop of how to define scale, unbundle complexity, and act together. #servicedesign #systemsthinking #ThisIsHarmonic

Our workshop: A matter of scale: navigating systemic challenges in practice, in full swing at #SDGC25

Still energized from #BeyondTheMap in Barcelona! PQ shared how turning service design inward drives lasting org change—and teamed up with Mariah Mills & Shreya Dhawan for a sold-out workshop on journey management & performance engines. Grateful to be part of this community.

PQ, our CEO and co-founder, delivers his keynote at Beyond the Map today in Barcelona

James Morelli, COO and Co-Founder, discusses Harmonic's partnership with the @SDNetwork and their upcoming conference, SDGC, next week! youtube.com/live/HVYPY3_FIo4

🎤This past weekend at @canuxconf, Harmonic’s Shreya Dhawan broke down what it really takes to move from journey mapping to journey management. 🔍 Data-driven. Contextual. Ongoing. This is how we make services truly evolve. #CX #JourneyManagement #ServiceDesign #CanUX

What happens when service design scales? The new issue of Touchpoint—guest edited by our CEO, Patrick Quattlebaum—explores transformation at every level. Read more → thisisharmonic.com/harmonic-… #ServiceDesign #Touchpoint #BusinessByDesign @SDNetwork