Former CEO & Sr VP
Mumbai
Joined October 2011
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- Following29
- Followers109
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vipul mathur retweeted
Stranded for 5 HOURS on the road! A metal shovel stuck under my @Mahindra_XEV @MahindraRise battery pack—a major fire hazard.
Called Mahindra Helpline, Service Center & RSA. Response? ZERO.
Their RSA partner Europ Assistance REJECTED towing, claiming "EV battery fire risks"!
vipul mathur retweeted
Disappointed For Tata motors
Tata harrier (DL4CBF4590) Broken down fatter just 250 km during our family trip to mussoorie.Despite Repeated calls we received no help till now . we must have call call 100 times to customer care but even after their commitments nothing happened.
vipul mathur retweeted
@MMRDAOfficial
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@CMOMaharashtra
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@timesofindia
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@IndiaRailmin
@anandmahindra @VeejayNakra @Mahindra_Auto Trusted #XEV9e in Aug'25. Faced failure of Coolant Pump, Brake Switch, Software glitches. It stings as early adopter, I'hv to buy Extended warranty shield which offered free to Dec'25 buyers. Request Free Shield as goodwill.#MahindraEV
Received response from Mahindra that it was a promotional offer to new customers and not applicable to earlier customers. Seems Mahindra is not bothered about existing customers who face issues.
@anandmahindra top management is not bothered about existing customers and is only bothered about liquidating year end inventories.
Mahindra should either offer Extended Shield as free to buyers of XEV9E in 2025 or atleast give substantial discount on same to early buyers
vipul mathur retweeted
@anandmahindra As an early XEV 9E owner, I respectfully highlight a gap: new buyers receive complimentary PPF, 2-yr extended warranty & exchange bonuses, while early adopters—who backed the product from day one—received none.
A gesture of parity would reinforce Mahindra’s commitment to its first movers.
It should be fair to all: : #FairForFirstMovers
#Mahindra #XEV9E
vipul mathur retweeted
#Indigoairlines #PMOIndia indigo is not able to fly. Waiting at airport for last 12 hours flight 6e6772. No senior management to help. Ground staff is clueless and left to face passengers with no information. Who is to hold Indigo accountable for these woes.
vipul mathur retweeted
It’s complete chaos. After 12 hours at airport no idea when flight 6e6772 will take off. Zero customer support. #JyotiradityaScindia #Indigo
#Indigoairlines #PMOIndia indigo is not able to fly. Waiting at airport for last 12 hours flight 6e6772. No senior management to help. Ground staff is clueless and left to face passengers with no information. Who is to hold Indigo accountable for these woes.
It’s complete chaos. After 12 hours at airport no idea when flight 6e6772 will take off. Zero customer support. #JyotiradityaScindia #Indigo
@anandmahindra XEV 9E is excellent product. Kudos to your team. Why is the charger 7.2 kW / 11.2 kW compulsory? In Mumbai society doesn’t allow individual charger and has a common charger only. Why should I waste money on charger that I don’t want.
@anandmahindra Got a call from customer services regarding XEV 9E booking without charger. The person couldn’t understand the problem and rudely put the phone down. seems that customer service has no knowledge about the XEV 9E launch txt and are calling back as a routine call.