@zenloopHQ

🚀 CX Action Management Platform that allows you to boost customer retention and trigger data-driven innovation #cx #customerfeedback

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zenloop.com/
Joined June 2018
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  • Followers123
225Media
WE HAVE A NEW FAMILY MEMBER (#13)!! 🎉🎉🎉 We are excited to welcome @zenloopHQ and the team to the saas.group family. *Blog post about the process in the comments!
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Just had a great chat with @ijgolding about the current state of customer experience in the UK. We are two Brits, after-all! Really looking forward to sharing this conversation with you in the very near future. 👀 In the meantime, check out Ian's fantastic book "Customer What?"
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Only 25% of Companies Excel at Turning Customer Insights into Action - Read 10 Key Highlights in this #CX Action Management Study Summary via @zenloopHQ #customerexperience zenloop.com/en/blog/cx-study…
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The CX management #CXM process is broken. 💔 🚫Just sending out surveys to customers IS NOT CX. 🚫Putting the results of your surveys into a shiny dashboard IS NOT CX. 🚫 What you think CX is, IS NOT CX. It's just half the story... Read why here: zn-lp.com/gap
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Only 25% of Organizations Translate Customer Insights Into Actions and 6% can Quickly Turn Feedback Into Product Improvements - #CX Study 2022 zenloop.com/en/blog/cx-study…

CX Action Management Study: 10 Key Highlights and Results

Find out how effective companies are in converting customer insights into action and improving customer experience and services.

zenloop.com
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zenloop retweeted
DMEXCO@dmexco25 Oct 2022
Why CARE matters 🤔 'Crisis-resistant revenue flows: Why care matters more than ever.' The key to building a loyal customer base in uncertain economic times. ⇨ community.dmexco.com/event/d… 🔥 Dina Uthman | @zenloopHQ 🔥 Darius Greulich | @roastmarket #DMEXCO22 #DMEXCO – at Berlin, Germany
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I recently wrote about reputation management and how to improve your company's online reviews and scores. Check it out! zn-lp.com/improve-ratings @eKomi @trustedshops @Trustpilot #GoogleReviews #NPS #CX @zenloopHQ
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CX1 WORLD - Only two days to go!!! Register here for FREE: cx1-conference.com/en/ 🎉 #CX #YearOfAction #ShiftToAction
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zenloop retweeted
OMKI@OMKI251 Aug 2022
Kund:innen verlieren, die man eigentlich schon gewonnen hatte? Ein Worst Case für Unternehmen. Die Lösung: "Action Management”. Mehr zu diesem Thema und zu @zenloopHQ von Head of Sales DACH Dina Uthman ➡️ omkb.de/zenloop-dina-uthman-… #omkb #zenloop
Dina Uthman auf der OMKB in Berlin.

ALT Dina Uthman auf der OMKB in Berlin.

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8 Benefits of Single Sign-On (SSO) You May Not Be Aware of #CX #UX zenloop.com/en/resources/pro…
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How to Gain Regular Customers Regardless whether they offer physical products, digital products or services, no company exists without customers. #CX #Retention zenloop.com/en/resources/ret…
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Mega speakers, awesome after party, best masterclasses! 60% off for this month only 🚨🚨🚨 In person or online --> cx1-conference.com #CX #CustomerExperience #Conference #events @ShaunMKemp @zenloopHQ @Zendesk @solvemate_HQ @FreshworksInc @valantic_cx @findologic
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👉 Join us online to learn how the best companies boost loyalty through customer-centric innovation and choose your favorite finalist live! --> zn-lp.com/DoCA #CX cc: @Zendesk @FreshworksInc @hootsuite @HomeToGo @valantic_Com @findologic @SevenSenders @Contentsquare
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zenloop retweeted
OMKI@OMKI2526 May 2022
In einem unserer “Company to watch”-Slots auf der OMKB in Berlin stellte Head of Sales DACH Dina Uthmann das Unternehmen @zenloopHQ vor. Das Video kannst du dir jetzt ON DEMAND in unserer Mediathek ansehen. ➡️ omkb.de/videos/company-to-wa… 👍 #zenloop #omkb
Dina Uthmann auf der OMKB

ALT Dina Uthmann auf der OMKB

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⭐️ E-World News ⭐️ Auf der diesjährigen @EworldEssen freuen wir uns @zenloopHQ, unseren powerApp Partner für Experience-Management, als Standpartner begrüßen zu dürfen💥 Wir freuen uns sehr, dass ihr dabei seid! power.cloud/eworld-2022/
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zenloop retweeted
IRX@etailexpo11 May 2022
The next workshop at IRX & eDX 2022 on "Action management - From bad experience to loyal fan in 3 steps," by Nicolo F. Viegener and Nino Roman Cruz Santos both from zenloop will start in 10 minutes in Workshop 2. Grab a seat now! #IRX22 #eDX22
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The European Customer Experience Organization is an open-access #CX business network. come early on board to help us define the future of Europen #CX lnkd.in/dSf_XU7 Or follow us linkedin.com/company/europea… #customerexperience #employeeexperience #experincemanagement
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How customer success operations improves customer service zendesk.com/blog/customer-su…
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There is a CX management problem that affects 96% of businesses globally. This problem is called the Action Gap. Companies are failing to connect the dots between collecting customer feedback and taking intelligent action. #cx @zenloopHQ zenloop.com/en/ressourcen/re…
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Customer Profiling @zenloopHQ #CustomerChurn #CustomerProfiling #Segmentation zenloop.com/en/blog/customer…
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