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Joined May 2008
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Governments need more empowered product teams. Seems obvious. And yet too many digital services units are complicit in creating more disempowered project teams.
.@bestbuycanada delivered a damaged stove today and are saying they can't deliver a replacement until Dec 27. Surely there's a way to put your mistake right @BestBuySupport and avoid ruining Christmas for our whole family? @BestBuyCanHelp #ronwilson #mattpovse #jasonabrams
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2024notactive retweeted
Want to fix the hard stuff? Join us to lead the digital transformation of the MoJ’s finance and HR services (so our 75k staff can focus on helping the public). It may not be shiny - but it’s where the real, long term organisation transformation happens! 💪 jobs.jobvite.com/justicedigi…
Following a period of new digital hope, the bureaucracy continues to strike back. It is a dark time for users. gov.uk/guidance/digital-data…
Hybrid agile. File with bimodal and other bullshIT. civilserviceworld.com/articl…
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2024notactive retweeted
Being Director of Platform with @CDS_GC is an awesome role and you should apply digital.canada.ca/join-our-t…. But be quick; it's closing imminently.
Anyone aware of (or working on) any COVID-19 rent relief programs using ex-post validation? @tomskitomski @jaimieboyd @rumon @tashclarke73 @hillary @katylalonde @firebethfox @aaronsnow
It makes me angry to see the backstage power plays from some legacy IT teams during COVID-19 when they can’t deliver the basics like stable email, remote access, or facilitate simple emergency payments to citizens.
Increasingly frustrated at government failure to institute mass testing. Honestly, it’s about time our leaders listened to the WHO and learned from East Asian nations that are leading the way. foreignpolicy.com/2020/03/23…
2024notactive retweeted
Canadians, can you spare 30 minutes to help? Easy and important. Thank you!
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Of minor importance in the age of #covid19 but just occasionally I feel like giving up on helping governments build digital capability. Today is one of those days.
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Are you an #Edmonton based #productmanager, #designer, #developer, #servicedesigner, #techarch or #opsengineer and interested in redesigning public services for the Internet-era? 1/5
It's a great opportunity to help change public service delivery for the better, saving money and improving services for Albertans. 4/5
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If you're interested or know somebody who might be, please let me know and I'll point you in the right direction. #fundteamsnotprojects 5/5
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