We answer support questions in English/ Deutsch/ Español/ Português/ Français/ Italiano/ 日本語/ Türkçe/ Nederlands/ Polski/ Čeština/ Svenska/ العربية (DM us)

Joined October 2009
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Replying to @fukutsu_BG
ご連絡いただきありがとうございます。 先ほどDMでご案内を送信させていただきましたので、ご確認いただけますと幸いです。 何卒よろしくお願いいたします。 - 石村
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Replying to @I_Tony_stark_30
We understand your concern regarding the incorrect item received. We'd like to take a closer look at this. Kindly connect with our team here: amzn.to/4ieqg73. So that we will check and assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. Also, please don’t provide your order/account details as we consider them to be personal information. Our ‘X’ page is visible to public. -Sumit
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Replying to @adhingra2 @amazonIN
@adhingra2 We understand your concern regarding the incorrect item and the application options. To report this issue, kindly get in touch with our team here: amzn.to/4yIRl8G for further assistance. Please note that this link will be active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Nivedhan
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Replying to @RejaulA0604922
We understand your experience with our delivery services hasn't been satisfactory, and we appreciate you letting us know so we can address this. Kindly refer this link here: amzn.to/48cQUsc, and raise query following the steps given in the Help page. Also, please check with your neighbors or security if they have received the package on your behalf. Keep us posted if the issue persists. Please be informed that only selected products on Amazon.in will require an OTP for successful delivery. Kindly refer to the link here: amzn.to/4jzDGNa for more information. -Sadrushya
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@MohitYadav6462 We understand your frustration to wait for an order and see the incorrect tracking status. You can find helpful information on our Amazon website at the following link: amzn.to/4nWNDTI. This page provides guidance on 'Order shows as ‘Delivered’ but Not Received'. Please follow the steps outlined on our help page to 'raise a query' and wait until the resolution date given on the app for your issue to be addressed accordingly. Additionally, please check with your neighbors or building security to see if they have any information about the package. Please don’t provide your order/account details as we consider them to be information. Our X page is visible to public. -Salwa
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Replying to @VenkyN19
Apologies for the unpleasant experience you've had with the delivery agent. Kindly connect with our team using the link here: amzn.to/47Iv1Rp. We will look into it and assist you further. Please be informed that the link mentioned will stay active for 1 hour. Also, please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Kesha
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Replying to @naresh_g49
We understand how frustrating it must be to face issues with your orders and not receive timely support through the app. We're here to help and will do our best to resolve this for you. Kindly contact our team from here: amzn.to/4idB994, and we'll help you. Please be informed, the link mentioned will stay active for 1 hour. -Sadrushya
1
Replying to @Shubhbiradr
We understand your concern regarding the error encountered during the Video KYC process. We’d like to help you with this. Kindly connect with our team here: amzn.to/4ikEeUY, and we'll assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Idrees
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Replying to @candystripes03
@candystripes03 Hi, thanks for bringing this to our attention. We would like to take a closer look into this issue with you. Please enter in your details in this form here: amzn.to/4ilGfQR, and we will be in touch with you via email shortly. -Morgan
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@TarunRJ_44 We're sorry for the unpleasant experience you had with the delivery of your order. Please connect with our team here: amzn.to/4i4xSdx and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Indhu
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Replying to @sakeutsu_desu_
Amazonです。ご投稿を拝見しました。 カスタマーサービスで詳細を確認いたしますので、お手数ですが以下のリンクよりお問い合わせいただけますでしょうか。 amzn.to/3W3sC18 長岡
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Replying to @SuneebParammel
Since you have already shared your details with our team using the links shared above, we request you to wait for 6 to 12 hours timeline so that our team will provide you an update via email. -Nivedhan
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Replying to @andnext369
We're happy to hear this, and you're welcome! Please don't hesitate to contact us if there's ever anything we can assist you with. -Laura
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Replying to @uditnaraya19939
We'd like to have a closer look at this. Please share the details using the link here: amzn.to/4z5ZwfY. We will look into it and get back to you with an update in 6-12 hours via mail. -Kesha
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Replying to @PA01425354
We understand the frustration you've experienced with the return. That's definitely not what we want you to experience. We'd like to take a closer look at this. Kindly connect with our team via chat through link here: amzn.to/3W8js3m, our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Fasi
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Replying to @ramess_h
Appreciate your understanding. -Jerusha
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Replying to @junkenzaki
ご返信ならびに、フォームよりご報告いただいたとのことで誠にありがとうございます。 もし、同様の問題が継続した場合は、カスタマーサービスで詳細を確認いたしますので、先ほどご案内したリンクよりのお問い合わせをご検討いただけますと幸いです。 お客様に安心してご利用いただけるよう、引き続き配送サービスの向上に尽力して参ります。 - 山本
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Replying to @ZoreSuraj
That's definitely not the experience we want for you. Let's see what we can do. Please contact our team via chat here: amzn.to/3Uk3Id4 our team will assist you further. Please be informed, the link mentioned will stay active for 1 hour. -Saba
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@realViinod Kindly get in touch with our team here: amzn.to/3Wtv3tX for further assistance. Please note that this link will be active for 1 hour. Please don't provide your order/account details as we consider them to be personal information. Our X page is visible to the public. - Nivedhan
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Replying to @PradumY81435809
We understand your concern regarding the support team contact number. Kindly note that we do not have access to your order/account details via social platforms, and we will not be able to share a contact number from here. Kindly connect with our team via this link here: amzn.to/4yAj8I7 our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Sravan
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