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CX Summits

@CX_Events

Sharing best practices in the #CX industry. News & events worldwide. #cem #custserv

 London
bit.ly/CX_Events
Joined April 2013
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CX Network interviewed Zoisa Walton, Director at #OctopusEnergy to discuss how emerging #CX technologies such as IoT and #V2G projects, are transforming the #utilitiesindustry. Read the interview here: bit.ly/cxm_tech #cxutilities #IoT #smartmeters
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Join over 30 leaders and members from 100 organisations with 20 hours of networking to discussing topics including... #ExGlobal buff.ly/2tjh2ym
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SF Studios is sharing some tips and tricks that might help your business move forward when it comes to improving CX #CXNordics
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Make sure people understand what it’s about, keep it simple! #CXNordics
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New generations expect more! Brilliant message from @SparkNZ. I’m excited to be attending #CEMGlobal in January to present “From Retail to Me-tail: Tomorrow’s customers are here – and they’re changing everything.” See you there! @CX_Events youtube.com/watch?v=_vaNl5d4…
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Have you seen our report on #CX in the Nordic region? Grab a copy before #CXNordics is underway! #customerservice #cem bit.ly/NordicsSurveyReport
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CX Summits retweeted
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CX Summits@CX_Events22 Oct 2018
Have a read of our Key Solutions and Success Tales on how you can achieve Customer Experience Success #CX #CustomerExperience #CEMGlobal bit.ly/InsightsAnalyticsCust…
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CX Summits retweeted
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Maplewave@MaplewaveHQ4 Oct 2018
Do you measure up? Our Benchmark Telco Retail Assessment compares your processes and performance to global competitors. Learn more: maplewave.com/amplifier-serv…
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How to Futureproof your #CX #CXNordics #CustomerService bit.ly/CX-Futureproof
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CX Summits retweeted
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Taya@TayaCXEvents15 Oct 2018
Replying to @CX_Events
We need to analyse and keep on top of customer data to find out the best practices for responding to the customer, then take stock of our aims as a business and see how those two data sets cross over and how we can align them even further #CXChat18 #CX #custexp #custserv
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CX Summits retweeted
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Taya@TayaCXEvents15 Oct 2018
Replying to @CX_Events
Rewarding employees based on their skills and individual assets is important, and making sure they’re aware of the value they bring to the role is essential in making them feel valued and turn them into brand advocates #CXChat18 #CX #custserv
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CX Summits retweeted
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Taya@TayaCXEvents15 Oct 2018
Replying to @CX_Events
Personalizing responses to the customer and making sure we are aware of any previous interaction so we can respond accordingly is a great idea - as often this can be overlooked I think! #CXChat18 #CX
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CX Summits retweeted
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CX Summits@CX_Events15 Oct 2018
1. What specific areas in #CX are the Nordics region most keen to improve? #CXChat18 #custserv #CXNordics #CEM
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For the Nordic region one of the top priorities is definitely managing our data and communicating effectively and also aligning aims with employee expectations #CXChat18 #CXNordics #cx
CX Summits (@CX_Events) profile pictureCX Summits@CX_Events15 Oct 2018
Replying to @CX_Events
1. What specific areas in #CX are the Nordics region most keen to improve? #CXChat18 #custserv #CXNordics #CEM
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CX Summits retweeted
Taya (@TayaCXEvents) profile picture
Taya@TayaCXEvents15 Oct 2018
Replying to @CX_Events
I believe the top priority would be turning the insights organisations have into action. We seem to have the data but aren’t utilizing it as effectively as we should be #CXChat18 #CX #CXChat
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CX Summits retweeted
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Taya@TayaCXEvents15 Oct 2018
Head over and join the live #CXChat18! Excited to discuss some exciting topics ahead of CX Nordics next month #customerexperience #cem
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SAVE THE DATE! Join our #CX chat and network before our #CXNordics event over at @CX_Events! We're excited to discuss our ideas surrounding CX and get your input! #customerservice #customerexperience #CEM #custserv #customers
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#Telecom professionals, are you looking to improve your #customerexperience & #fieldservice? Then join Click at the #CEM in #TelecomsAmericas Summit this October. Sign up for a demo while you’re there: okt.to/zzsWha
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I’m looking forward to seeing everyone at Customer Experience Management in Telecoms Americas Conference in Los Angeles this week. I’m honored to speak at this conference on Thursday. See you there. #TelecomsAmericas #cx #customerexperience lnkd.in/epWNcue
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Attending the #CEM in #TelecomsAmericas Summit? Swing by the Click stand to learn how new technologies can help improve your #customerexperience. Book a demo: okt.to/ap9yAH
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