@ChelyStirling

Customer Success Leader. Currently taking care of clients with @staxpayments. @app8solutions and @SolinkCorp alumni. Dog mom. Big nerd.

 Ottawa, Ontario
Joined March 2012
  • Tweets311
  • Following859
  • Followers117
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A deep cut AND referencing something I just did? Yeah, that’s a re-tweet.
A Flower in a Vase in the Past@sadwhitegrrl22 Feb 2022
Me trying to send messages to my workplace when Slack is down
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Chelsea Stirling retweeted
Catherine Kitts@catherinekitts7 Jan 2022
🚨Overnight vaccine walk-in clinic happening Friday, January 7 at Pharmasave Avalon Compounding Pharmacy (2026 Tenth Line Rd. – beside the Farm Boy).🚨 Starts at 8 pm & will run until the 1000 adult doses are given out. First come, first served. – at Ottawa, Ontario
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Chelsea Stirling retweeted
City of Ottawa
@ottawacity18 Oct 2021
90% of #OttCity residents 12+ have received a first dose of the COVID-19 vaccine. Thank you to residents & partners who helped us hit this major milestone. Need to get vaccinated? @OttawaHealth offers on-site mobile vaccination clinics: bit.ly/3jbjXDi Every shot counts!
Jim Watson@JimWatsonOttawa18 Oct 2021
Today, Ottawa surpassed a significant milestone in our COVID-19 vaccination campaign. Over 90% of eligible Ottawa residents have received their first dose of a COVID-19 vaccine! Thank you to our amazing community partners, we could not have gotten this far without you!
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Chelsea Stirling retweeted
Kiavash Najafi@KiavashNajafi22 Jun 2021
Who do we know of Persian-European mixed ethnicity who can save this kid’s life? I’ll make you Persian meals for as long as you want. Please share. cbc.ca/news/canada/toronto/o…

3-year-old Ontario girl in urgent need of rare mixed-ethnicity stem-cell donor | CBC News

Leia Fallico's life depends on a stem cell donation — the only cure for a rare genetic disorder that's causing her bone marrow to fail. But of the 40 million registered donors worldwide, not a single...

cbc.ca
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Re: Client health metrics. I've been an NPS fan for a long time, and I think it's the most rigorously vetted CS metric out there. A mixture of transactional+lifetime NPS, Support CSAT and Net Revenu Retention gives you the best data profile for client health.
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What CS metrics are vital for you and your team? #CustomerSatisfaction #CustomerSuccess #NPS #CSAT
I follow a lot of #MedTwitter and #EconTwitter accounts and deeply enjoy their humour despite not being fluent in their fields. I want to make similar niche tweets about #CustomerSuccess but being painfully earnest in my love for the clients is kind of my thing.
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I also hate subtweeting and would never want to offend my lovely teammates. So who can I sass when working in SaaS?? Is #startup CS Twitter just education with no punchline? Regardless, I’m going to try to CS tweet this week. Let’s see how it goes!
Worth noting: if you’re reading this message on Twitter, you’ve already given away significantly more personal info than the COVID Alert app will access. Just saying. Learn more: bit.ly/2PipAEg
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I’m a little sleep deprived so I might be reading this wrong but...this is the funniest thing on the internet today.
Nebraska Humane Society@NEHumaneSociety1 Apr 2021
Hey does anyone want to adopt Gregor? He used to be a person but now he’s an insect. That’s pretty much all there is to it. We tried feeding him cat food and he just made some clicking noises. We’re way out of our depth here
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Folks, I am hiring! @app8solutions is an Ottawa-based tech startup and I am looking to grow the CS team. Please pass this around to anyone looking to enter the CS field, no experience required. #ottawajobs #Ottawatech #customersuccess #startup indeedhi.re/3tehHxU
Not to diminish my skills or how good I am tactically at my job...but I think a lot of people’s positive association with my work can be linked back to this. Showing up quickly, even without a good answer or good news, counts for a lot.
Nick Mehta
@nrmehta22 Jan 2021
One of the cheapest and simplest career hacks is to be hyper-responsive. I've found some of the busiest leaders in the world are also the fastest to reply to emails. Underrated skill: Being there for people when they need it.
Chelsea Stirling retweeted
Counting Crows
@CountingCrows1 Jan 2021
Maybe this year will be better than the last
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I started a new adventure this week with @app8solutions ! I can’t say enough about how welcoming and wonderful the whole team has been. I’m so excited to be back working in #startup land.
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Chelsea Stirling retweeted
Hank Green
@hankgreen9 Oct 2020
This is terrifying.
Bruce Mehlman@bpmehlman8 Oct 2020
Insane new @pewresearch data proves your media source determines your reality. Believe the U.S. did all it could to control COVID: FoxNews / Talk Radio Only: 90% yes MSNBC/CNN/NPR Only: 3% yes journalism.org/2020/10/07/be…
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Chelsea Stirling retweeted
Hank Green
@hankgreen14 Sep 2020
Witnessing the conservative shift from “climate change doesn’t exist” to “no one ever said climate change doesn’t exist, what, do you think we’re loonies?! But also, there’s nothing we can do about it so why are you yelling,” is pretty disheartening.
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Certified young person Paul Rudd wants you to wear a mask. Listen up:
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I was today years old when I realized that Data’s evil brothers name is "Lore" because lore is the opposite of data 😬😂
Ottawa Public Health
@OttawaHealth26 Aug 2020
Friendly reminder: misinformation is out there, and it can be dangerous. Make sure you're only reading/sharing info from reliable sources. #CheckBeforeYouClick
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Vaccines work. Vaccines are safe. Vaccines save lives. That’s it. That’s the tweet. #VaccinesWork
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