CustomerSure (@CustomerSure) header
CustomerSure (@CustomerSure) profile picture

CustomerSure

@CustomerSure

Customer Feedback Success

 Newcastle • UK
customersure.com/
Joined June 2010
  • Tweets1.8K
  • Following311
  • Followers692
93Media
Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)Photo by CustomerSure (@CustomerSure)
Congratulations to @CustomerSure who have been voted the overall winner in the Top 10 Contact Centre Software and Technology 2019 awards. callcentrehelper.com/call-ce… via @callcentrehelp

Top 10 Contact Centre Software and Technology

863 Contact Centre Managers voted and reviewed the best contact centre software and technology in the market. Covers the best call centre management software and related technologies.

callcentrehelper.com
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Harnessing customer feedback for business success @customersure @GuyLetts hubs.ly/H0gQHLm0
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Harnessing customer feedback for business success @customersure @GuyLetts hubs.ly/H0gQHJ80
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How to reduce customer complaints sensibly and sustainably bit.ly/2RMrAQl via @customersure
Image from Adrian Swinscoe (@adrianswinscoe)
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Harness customer feedback for business success @CustomerSure @GuyLetts hubs.ly/H0gpCrh0
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Harnessing customer feedback for business success @customersure @GuyLetts hubs.ly/H0g8RT40
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CustomerSure retweeted
Shep Hyken (@Hyken) profile picture
Shep Hyken
@Hyken15 Jan 2019
Everyone wants customer feedback. Or, do they? Too many companies ask for #feedback & then don’t do anything with it. And, how about employee feedback? All the feedback you get should be embraced as an opportunity to improve. And that includes improving your bottom line.
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White Paper: How to Implement an Effective Customer Experience Improvement Programme callcentrehelper.com/white-p… @CustomerSure #cctr
Image from Jonty Pearce (@JontyPearce)
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Harness customer feedback for business success @CustomerSure @GuyLetts hubs.ly/H0fJqll0
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CustomerSure retweeted
Deviniti (@deviniti_voice) profile picture
Deviniti@deviniti_voice19 Dec 2018
According to @CustomerSure, #customersurvey with 6-9 questions has the lowest abandon rate! Read how to get the most out of #customersatisfaction feedback in 5 steps in @JiraServiceDesk: bit.ly/2QyErtq
Image from Deviniti (@deviniti_voice)
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Harness customer feedback for business success @CustomerSure @GuyLetts hubs.ly/H0fJpWW0
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Why Customer Feedback Should be Central to Your Call Centre Strategy callcentrehelper.com/feedbac… @CustomerSure #cctr
Image from Call Centre Helper (@callcentrehelp)
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4 Steps to Drive Customer Feedback Into the Wider Business callcentrehelper.com/steps-c… @CustomerSure #cctr
Image from Call Centre Helper (@callcentrehelp)
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CustomerSure retweeted
UnifyCX Official (@UnifyCX) profile picture
UnifyCX Official@UnifyCX8 Aug 2018
Oldie but a goodie and these tactics can still stand true for winning and wowing customers today. - 6 Ways to Wow and Win Back Lost Customers by Doug Ackerman via @CustomerSure #CustomerSuccess #CustomerService - ow.ly/vKwa30ljYrX
Image from UnifyCX Official (@UnifyCX)
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CustomerSure retweeted
Jonty Pearce (@JontyPearce) profile picture
Jonty Pearce@JontyPearce3 Aug 2018
Happy 15th Birthday, Call Centre Helper callcentrehelper.com/happy-1… #cctr #worklife
Image from Jonty Pearce (@JontyPearce)
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Customer satisfaction is not primarily achieved through goals, metrics and internal processes. It’s about people, culture and values. [#CX #CustServ #CSAT] @tom_peters
Image from Tiffani Bova (@Tiffani_Bova)
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Silo mentality is the biggest hurdle to improving the customer experience #cx #CustomerExperience #CustomerService – at Bulgaria
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Fire Fighting for Customer Contact Teams callcentrehelper.com/fire-fi… @CustomerSure #cctr
Image from Call Centre Helper (@callcentrehelp)
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stop worrying about the robots, and start worrying about people bit.ly/2kQwzkK
Image from Adrian Swinscoe (@adrianswinscoe)
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“You have to have senior buy in, particularly in a large organisation because there will always be competing priorities. If customer experience isn’t a priority it won’t stick.” b2binternational.com/publica… #CX #CustomerExperience #custexp #MondayMotivation
Image from Nick Hague (@Nick_HagueB2B)
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