Dawn Perugi (@DawnPerugi) header
Dawn Perugi (@DawnPerugi) profile picture

Work Hard, Play Hard, Be Kind ❤️

London
Joined March 2009
Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)Photo by Dawn Perugi (@DawnPerugi)
Replying to @British_Airways
@British_Airways please tell me why you cancelled my refund request when on your website it states compensation can be claimed if delayed at your final destination by more than 3 hours. Does Being stuck at YYZ for 5.5 hours not count?
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Replying to @nectar
@nectar what do I do if I see someone else is using my nectar points?
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Replying to @MPSRoyal_Parks
@MPSRoyal_Parks @theroyalparks Why do we have to put up with grown men peeing against a fence in full sight of people walking from Broomfield car park in Richmond park. It’s not a pleasant sight for children or adults to see.
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Replying to @HiddenCityLon
@HiddenCityLon seriously you need to accept some answers on your scavenger hunts. A dog is a hound 🤷‍♀️. Why is that so wrong?
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Replying to @valeriecafe
@valeriecafe love that you are now admitting your issue has been rectified but not compensating for the fact you messed up our 18th birthday celebrations. Don’t use these guys if you are planning a special occasion!!
Replying to @valeriecafe
@valeriecafe why is your customer service so poor? Not sending me the goods I ordered and then refusing to acknowledge your mistake. Don’t use this company if you a cake delivered!!!
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Replying to @valeriecafe
@valeriecafe why is your customer service so poor? Not sending me the goods I ordered and then refusing to acknowledge your mistake. Don’t use this company if you a cake delivered!!!
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Replying to @Etsy
@Etsy why is so hard to contact anyone at Etsy? My phone has been hacked and I just want to stop the purchases going through - does anyone care??
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Replying to @OmniHotels
@OmniHotels go look at Place d’Armes in New Orleans to see how to do customer service in your hotels. Such a shocking experience in your royal hotel on New Orleans today.
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Replying to @OmniHotels
@OmniHotels the royal in New Orleans need new staff. Reception took $100 off my debit card without telling me it actually takes it out the account. House keeping told me to leave the room at 11am even though your tv says check out at 12pm. And your bar staff were so grumpy! 😠😠
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Replying to @VWUKPress
@VWUKPress @vwservicecentre Pray tell VW why are your service centres so shockingly bad. Do you really not know how to fix your own cars? I’ve had my car in 2 of your garages since 10th April and they still can’t fix it or communicate with me. Are you able to tell me why?
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Replying to @VisionExpress
@VisionExpress please tell me why your branch in kingston decided to canx my child’s appt tomorrow when it seems you have plenty of availability? 🤔. Not very helpful and such bad customer service!!!!😠
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Did anyone else get stranded in AMS on March 10th and are not getting a refund on expenses as KLM promises ? #klm @KLM @KLM_UK
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DO NOT Travel with KLM as they canx your flight when sat on a plane and then give you this letter saying they will compensate you. When you go to claim it back they refuse to pay!!!!!
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@KLM_UK can you please tell me why when you left me stranded at AMS airport - your Hub - overnight!!!! You are not paying for any of the expenses you said you would. As per this handout which is all you gave your passengers ?
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Replying to @KLM
@KLM @KLM_UK can you please let me know why you take the cabin bags off those of us assigned to zone 5 when flying to Amsterdam and what we can do to avoid this?
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Just saying how badly the user experience is on @hotelsdotcomuk and will continue to do so until I get acknowledged about their bad customer service – at Kingston upon Thames, London
Shocking user experience by Hotel.com - advising to send credit card details by email !!!
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Watch out everyone ...when booking with Hotels.com if your credit card used to book a hotel expire - you can only update them by cancelling your hotel and rebooking (which cannot guarantee you'll room will be able to be rebooked). Bad User experience @hotelsdotcomuk
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