Deeba (@Deeba27) header
Deeba (@Deeba27) profile picture

A happy soul and a total foodie..!!

Mumbai
Joined September 2011
Replying to @delhivery
@delhivery @help_delhivery - I hope you guys know you are the most incompetent company ever. I hate that I still need to take your service and break my head to get an on time delivery everytime because you seem like the only ones servicing the location I need my parcels from!
5
1
68
How can you even give this reason when your delivery agent never answered the call, called themself or even showed up at the delivery location? @delhivery @help_delhivery @jagograhakjago - can you plz help me with the procedure to file an official complaint against Delhivery.
1
20
@help_delhivery - I have an active DM with you guys that you have ghosted me on! Also, no delivery attempt was made and you have marked it as failed still. Funnily, your delivery executives didn’t even answer their calls. @jagograhakjago - can you please help?
19
@BlueDart_ @ShiprocketIndia @DHLExpressIndia @IndiaPostOffice @FedEx - can someone please help by letting me know if you service remote locations in the country? I feel like I can trust you more than @delhivery
3
43
@delhivery @help_delhivery - you’ve managed to awol on me. First told me you lost my parcel and then for the last 2 days, it is apparently out for delivery but the delivery executive never attempts the delivery or answers calls. What kind of scam are you guys running?
1
19
Replying to @delhivery
@delhivery - I scheduled a pick-up of an urgent parcel & I have been facing a lot of issues with our service & there is no clear communication. First the pickup was not done until I followed up 24 hrs later & now there are some unforeseen delays & no one is responding on the app
2
1
102
@delhivery @help_delhivery - i am waiting to hear back from you. If you claim the package has reached Mumbai, can you please get it delivered. Please understand, it is super urgent. You’ve only been changing the time on the update since last night!
14
What is the use of opting for an express or direct service if you guys are going to deliver the parcel even later than the timeline that the standard service provided?
3
38
You guys have only been changing the time of the update since the last 12 hours. If it has reached the city, why can’t it be delivered today itself? @delhivery @help_delhivery
14
It’s *your service it the first tweet
14
Replying to @Housing
@Housing - you guys assume it’s your right to call someone even if they just open the app? And when I pointed that out to the customer service rep who called me unprompted and twice, he had the audacity to tell me - don’t use the app if you don’t want calls. Wow!
1
39
And then when I said if he’s sure and that I’ll post it on twitter, he said go ahead but refused to give his details and hung up. Kudos on the training you provide for these reps. @Housing
2
32
Super excited for this one @pronoybanerji Everyone else, do get your hands on this book. Is definitely going to be an amazing read!
Biblophile alert! The dad of a very dear friend @pronoybanerji has put his thoughts to words that have taken the shape of a wonderful book! Do give this a read :) Liminal Tides amzn.in/d/9GD9WgR
3
4
338
We've got a special series coming out on July 22nd. Do check out the trailer of @DiceMediaIndia's latest, Ghar Waapsi. This one came from a personal place and we were lucky that @DisneyPlusHS, @madhoknikhil, @manishatweeting shared our vision and trusted us to make it a reality.
1
Hey @Olacabs you really need to train your drivers to speak respectfully and penalise them for cancelling rides at the last minute rather than charging us. It’s really pathetic and unprofessional on your part!
1
Replying to @Flipkart
@Flipkart - how unprofessional are you & your executives? For a 2nd time, I have received a faulty/ wrong product and your team isn’t picking up. Everytime I call the customer service, they pretend to not hear me and hang up. Please get the product picked up as soon as possible.
3
1
@_sachinbansal @Flipkart @flipkartsupport this still hasn’t been done or addressed. The pick-up was supposed to be done on Tuesday and it’s Friday already. No communication from your team. AT ALL!
1
A humble request to please have a traffic police official at the DN Nagar Metro station in the mornings. The vehicles have been violating the signal rules there for a while and it gets dangerous. Especially with BEST buses. @MumbaiPolice @sanjayp_1
Deeba retweeted
#PassportVerification. We have decided no citizen will be called to police station in Mumbai except in exceptional cases of documents being incomplete etc. If not followed do report🙏
1,164
2,494
347
19,250